By Admin 
Digital banking rules: The kind of frauds that are coming out between digital banking becoming increasingly popular, this has become a big concern today. Millions of fraudsters blow money kept in the bank. But now the RBI has taken steps to stop such fraud. Now RBI has drafted such new rules, which will be safe for all to use digital banking. All online services from internet banking to mobile banking which are provided by the bank, this new guidelines of RBI are included.
RBI new rules
Under the new rule, their customers will have to give the bank the option whether they can only watch the bank account online or want the complete service of the transaction. The bank cannot force anyone to use digital banking, if they want to use only debit cards.
The RBI also wants the bank to take their permission before sign up for the customer in the digital service. Every customer will be clearly told how much will be charged for him, if there is a problem then how will it be resolved and every transaction will necessarily get the information about it through e-mail or SMS.
Another important thing is that the bank cannot force a third party products such as investment plans or insurance, nor can it show it on its website without the permission of RBI.
The bank will have to do this work
For strictness on online fraud, all banks will have to use fraud detection tools, so that any kind of suspicious transactions can be closely monitored. They will also have to study the daily expenses of the customers, so that any transaction to be separated from it can be easily identified. These draft rules have been shared by RBI on Monday. The central bank has asked for its suggestions from banks, experts and people on 11 August 2025.