By Admin 
GST 2.0 Consumer Rights: From September 22, new GST Reforms (GST 2.0) have been implemented by the Indian government. There are now only two GST slabs under these new systems. One is 5% and the other 18%. Now 12% and 18% slab has been abolished. The purpose of this reform is to make tax easier and provide monthly savings on household goods. However, after this an important question arises whether the companies will bring this profit to the consumers? Or they can eliminate GST cuts by increasing prices. Let’s know
Can companies eliminate GST cuts?
Actually, companies can increase prices to maintain profit margin. After this, the expected benefit of GST cuts will be over. With this, companies have the freedom to fix their prices. Not only this, for small items, sometimes companies change the quantity instead of the price. This gives less benefits to the consumer.
Government measures
To prevent all these problems, the government has implemented strict monitoring and enforcement mechanisms. In fact, under the Consumer Protection Act 2019, the Central Consumer Authority can check the price violation on its initiative or based on the complaint of any consumer. Along with this, the Central Board of Indirect Tax and Custom has also ordered to monitor the prices of 54 essential commodities for 6 months.
Not only this, companies have been allowed to use a sticker with revised prices with original MRP by 31 December 2025 for old stocks. Along with this, field verification will be done to ensure whether GST tax cuts are reaching consumers or not to ensure that GST network and Ministry of Consumer Affairs using it.
How to complain for not getting the benefit of GST
If you find that a company is not giving the benefit of the cut in GST, then you can complain about it. To complain, you can directly contact the National Consumer Helpline at toll free number 1915 or 1800114000 available in 17 languages. Apart from this, you can also file a complaint through the National Consumer Helpline website or Umang App.
GST portal can be used for complaints related to tax. Tax pair can find a solution by giving your GSTIN, mobile number and details of the problem.
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