Artificial Intelligence (AI) will not be limited to only chatbott or tech companies in the coming time, but it is going to change the picture of the entire auto industry. A new report states that by 2030, 4-5 crore car deals worldwide will see the impact of Gen AI Assistant. Let us know in detail that this will increase or reduce the sales of companies.
Will the sale of companies be affected?
- According to the report of Openai and Boston Consulting Group (BCG), the vehicle manufacturer companies that will quickly adopt the AI-powered customer experience can increase their sales by 20%. At the same time, companies which will be left behind in adopting this change may have to face revenue loss up to 15%.
Shopping will be easy for customers
- AI-Powered Chatbot and Assistant will act as a neutral advisor for customers in the future. Through them, customers will be able to configure the car of their choice, compare loan options and also book test drives directly. A major impact of this change will be that the brand loyalty of customers will be reduced. Now buyers will compare vehicles only on the basis of practical factors like price, mileage and features and will decide to shop accordingly.
New challenge for auto companies
- The report suggested that auto companies will have to be firmly present on the AI-powered platform to stay connected to customers. For this, she can become part of multi-brand marketplace or launch her own branded AI Assistant. With this, they will be able to give customers a hyper-reclosed Bing Experience and will be able to maintain their identity in the market.
Also helpful in reducing cost
- Let us know that nowadays it happens that customers do not buy them even after taking information about the vehicles. But AI-powered chatbots will be available 24×7 in every language. They will immediately answer questions and help book the test drive. With this, companies will be able to convert maximum inquiry into sales and their cost will also be low. It is clear that by 2030 AI will change the entire auto industry. It will be easy and transparent to buy a car for customers, while companies will have a chance to reduce more sales and costs. But the companies which will delay in adopting this change, they will be left behind in the market.
Also read: Skoda Octavia RS will be launched in India soon, know when its pre-booking will start

