LPG Gas Subsidy: Gas subsidy money not received? complain like this

LPG Gas Subsidy: Under the Pradhan Mantri Ujjwala Yojana and Direct Benefit Transfer in the country, LPG subsidy is sent directly to the bank account of the beneficiary. However, sometimes such cases also come to light when the subsidy received by the gas consumers reaches someone else’s account or even after filling the gas cylinder, the gas subsidy does not come into the accounts for many months.

If this has happened to you too then you do not need to panic. You can easily solve this problem sitting at home. In such a situation, let us tell you today how you can complain about not receiving gas subsidy money.

Why can subsidies stop?

If you have booked a gas cylinder under the Pradhan Mantri Ujjwala Yojana and still the subsidy money does not come to your account, then there can be many reasons behind it.

• If your bank account is not linked to Aadhaar then the subsidy money through direct benefit transfer may get stuck.
• Apart from this, those who have not completed the e-KYC process or whose e-KYC is incomplete, they also do not get the subsidy money.
• Many times, if there is no transaction from the bank account for a long time, the account may become inactive due to which transactions are not possible.

Where to complain if gas subsidy money is not received?

Complain on the website

1. If your bank account is not linked to Aadhaar and you do not receive gas subsidy money even after completing the e-KYC process, you can complain in many ways. If gas subsidy money is not received then go to www.mylpg.in website.
2. After this, click on the company whose gas connection you have taken.
3. By clicking on it, a new page will open in which you will see the option of online feedback.
4. Here a new page of feedback will open, in which the registered mobile number and LPG ID will have to be filled for gas subsidy.
5. As soon as you fill this information, all the information related to your gas subsidy will be visible to you.
6. Here you can see all the information related to subsidy. Along with this, you can also lodge a complaint if you do not receive gas subsidy money.
7. Apart from this, you can also file a complaint on pgportal.gov.in.

Complain by calling toll free number

If the subsidy money does not come even after the cylinder is booked, then first of all you should wait for at least 4 days. If even after this the subsidy money does not come to your account, then call the toll free number 1800-2333-555. The customer service representative on this number will resolve your complaint and the update will be sent to your mobile number.

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