By Admin 
Amidst the recent incidents of Air India aircraft, the airline’s leading campbell Wilson has said that in view of the large size of the Air India Group, it is completely normal for such incidents. Aviation company is planning to give ‘e-vouchers’ to passengers to make up for its cabin crew to compensate for a decrease in service.
The scheme has been made in the backdrop of the cancellation of flights and delays due to service related problems by passengers and technical faults in some aircraft. Wilson said that like all airline companies, it also faces a variety of operational conditions, some of which are under its control and some are not.
‘Events are normal in view of work’
He said in a message to the employees on September 5, ‘When we focus on us, it is important to provide clear and accurate information and correct reference on time. Therefore, in recent weeks we have been more transparent than normal in reporting events and events, no matter how young they are.
According to him, this transparency will help in creating confidence over time. He said, ‘Initially when we openly informs every small and big incident, then obviously our mention increases in the news. The Air India Group operates more than 1,200 flights every day, almost every minute a flight. In such a situation, all this may take more, but these incidents are common in view of the scale and size of our work.
Air India Group creates more than 1,200 flights per day
Air India Chief Executive Officer (CEO) and Managing Director also said that the airline has empowered its frontline teams that when there is a shortage in service, they can give e-vouchers to passengers so that their problems can be resolved immediately.
He said, ‘We are also working to provide this ability to our cabin crew, so that they can provide immediate solutions to customers during the journey.’ Air India Group, consisting of Air India and Air India Express, operates more than 1,200 flights per day.
Also read:- Why did Lashkar demolish the headquarters Markaz Taiba in Pakistan, had the loss in Operation Sindoor?