7 Nov 2025, Fri

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Insurance claim rejection: With changing times, people have also become more conscious about their future. Today almost every person understands the importance of life insurance and health insurance. While life insurance secures the future of your family, by taking health insurance you can save the money spent on illness.

Along with insurance, customers should also have information related to claims. Many times insurance companies reject your claim or do not pay the full claim. Such complaints are heard in many cases. In such a situation, every insured person should know where the complaint can be made. So that they can get solution. Let us know what to do in case of insurance related complaint.

Complain on Bima Bharosa portal

If an insurance company does not pass your claim or refuses to give a refund. Also, if half the claim amount passes, you can complain about these matters on Bima Bharosa portal. This portal has been created specifically for resolving insurance related complaints.

Bima Bharosa Portal has been created as a new system of Insurance Regulatory and Development Authority of India (IRDAI). From this portal, your complaint is directly sent to the Insurance Regulatory and Development Authority of India and the concerned insurance company. ,

How to complain?

If you have a complaint with any insurance company, then first of all you should complain to the grievance team of the company. If you do not get a solution from there, then you can lodge your complaint on the Bima Bharosa portal. For this go to the portal’s website. Click on the option Register Complaint. Create a profile by entering your name, mobile number and email ID and login.

After this write the company name, insurance policy number and claim information. If necessary, upload the relevant documents also. As soon as the complaint is registered, you will get a token number, through which you can track the status of your complaint. If you do not get solution from the Bima Bharosa policy, you can complain to the Insurance Ombudsman.

Also read: There is money lying in the bank in your name and you don’t even know it! Know how you can claim

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