By Admin 
Bank Locker Rules: Nowadays, most people consider it safer to keep gold in a bank locker instead of keeping it at home. People think that valuables kept in the bank are completely safe and if there is theft or loss, the bank will compensate for it. But let us tell you that this is not completely so. According to the rules of the Reserve Bank, the bank is not responsible for the safety of everything kept in the bank locker.
Because the bank is not aware of what is kept in the locker. However, certain rules are the responsibility of the bank and there is a fixed limit on compensation for it. Many people do not know this rule due to which they suffer losses later.
Whose responsibility is it if gold is stolen from a bank locker?
If your gold is in the bank locker. And you think that if gold is stolen then there will be no problem and the bank will be responsible. So let us tell you that as per RBI guidelines, bank locker facility is only a storage service. Not insurance protection i.e. the bank is not responsible for the contents of your locker. If the things kept in the locker are stolen or get damaged in an accident. So the bank will be responsible only if its negligence is proved.
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For example, if the bank lacked the security of the locker. Records were not maintained properly or there was loss due to staff error. Then the bank may have to pay compensation. Under the new rules implemented in 2022, banks will be obliged to pay compensation up to a maximum of 100 times the annual rent. But this will happen only if the bank’s fault is proved.
What should customers keep in mind?
If you use bank locker. So some precautions are very important. First of all, keep the list of things kept in the locker in written form and keep its photographs along with the receipts safely, so that evidence can be found if needed. Second, read the contract of the locker carefully. Because what things the bank will be responsible for and other important things are written in it.
Also read: If PAN is not linked to Aadhaar by December 31, it will be deactivated, see the complete process here
If there is ever any suspicion of loss or theft in the locker. So immediately give written information to both the police and the bank. Many banks advise customers to get their valuable jewelery or documents insured separately. This maintains security even outside the locker and increases the chances of getting compensation even in case of loss.
Also read: If PAN is not linked to Aadhaar by December 31, it will be deactivated, see the complete process here