In today’s digital era, we do everything from our mobile, whether we have to pay money to the vegetable vendor, share bills with friends or do online shopping. Now there is no need to carry cash, because UPI has made payments easy, fast and safe. But as easily as we are transferring money, the cases of UPI fraud are also increasing.
Many times people hastily click on such links or scan QR codes, due to which their bank account becomes empty. Cyber fraudsters have become so clever that they pretend to be bank officials, app support team or government agents and get OTP or UPI PIN from people. In view of this danger, RBI has recently issued new guidelines, so that users can stay safe from such frauds. If you also use UPI daily, then you must know these smart tips. By adopting these you can remain 100% safe.
1. Stay away from unknown links or QR codes – Most of the frauds are happening through phishing links and fake QR codes. Scammers send you a link in the name of a refund, reward or cashback. As soon as you click on it or scan the QR code, your bank information reaches them. RBI has clearly said that if you want to get money, then you do not need to scan or click anything. No real company or bank will ask you to scan QR to send money.
2. Never tell your UPI PIN or OTP to anyone – This is the most common and dangerous mistake. Producers call and say that they are calling from bank or Paytm, PhonePe and want to verify your account, just tell OTP or PIN. In such a situation, keep in mind that UPI PIN is only for sending money, not for receiving money, no bank, app or company ever asks for OTP, PIN or password. If someone asks you to enter the PIN so that the money comes, then understand that the person in front is committing fraud.
3. Use only official UPI app – Nowadays, fake UPI apps are also available on Play Store and websites, which look like real ones. Such apps can steal your login details and bank data. Therefore, before downloading the app, check the name of the developer and install the app only from Google Play Store or Apple App Store. While installing, read the permissions that the app is asking for carefully. If any app is offering Instant Cashback or Double Money Offer, then it is almost certain that it is a fraud.
4. Before sending money, check the name of the receiver twice – Many times fraudsters use a name that sounds like a friend or brand. As soon as you send money to the wrong ID, they disappear immediately. Therefore, every time before doing a transaction, double check the name of the receiver and UPI ID. If the name on GPay, Paytm or PhonePe looks strange or is not recognized, cancel the transaction immediately.
5. Report fraud immediately – If you accidentally get a UPI fraud, instead of panicking, take immediate action. According to the new guidelines of RBI, the bank will now have to take reports of such cases within 24 hours. You call the customer care of your bank. Contact immediately on National Cyber Helpline number 1930. Apart from this, register online complaint by visiting https://cybercrime.gov.in/.
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