IndiGo: Often people take flights to settle any of their important work or go from one place to another in a short time. One such person is selection Garg, who was to leave for Mumbai from Jaipur for an important business meeting. He had also reached the airport at 4.40 am. The security check was also done at 5.10 pm. Till now everything was fine. During this, an IndiGo staff informed about the start of boarding in 10-15 minutes.
Boarding closed without announcement
Hearing this, the selection went to the toilet for some time. After returning after 12 minutes, it was found that the boarding has stopped and the flight has gone out. The selection was surprised because there was no announcement for the flight going to Mumbai nor did he get any call. While clarifying this, the staff said that Jaipur Airport is ‘Silent Airport’. That is, announcements are not made for flights there. Selection on this said that he has heard the announcements for flights going to Dehradun.
Selection lost millions
It was very important to go to Mumbai for selection. He pleaded with folded hands with the airline staff, explaining his situation to him. But he did not get any kind of help. Neither was any other flight offer, neither refunded nor any sympathy was shown. Branding consultant selection has said on Likandin that due to this negligence of IndiGo, one of his clients got out of hand and he lost 2.65 lakhs.
Selection rained on indigo
On this, the selection heard IndiGo very well. He says that it is not just about being a flight here, but it is about accountability and humanity. Selection has also written, “Is this India’s number one airline’s customer service model?” We talk big things about Customer Experience and Service Excellence, but when it is really needed, no one is visible. ”This post of selection is becoming very viral on social media and all reactions are coming on it.
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