By Admin 
Amidst the continuous delays and cancellations of Indigo flights, a video has surfaced which has touched the hearts of the passengers. This video is of Indigo pilot Captain Pradeep Krishnan, who is seen standing in the plane and humbly apologizing to the passengers. As soon as he gave his message in Tamil language, the people present in the plane became emotional and started clapping at his truthful words.
Captain Krishnan said in a very calm voice that he is fully aware of the problem being faced and as soon as any new information is received, he will immediately inform the passengers. It is seen in the video that his words reduce the stress of the passengers a bit, because normally in such delays there is very little communication from the airline staff.
Message given with video
Along with the video, he also shared a message, in which he admitted that it is really sad when someone misses an important meeting, function or personal work due to flight delay. He also clarified that neither are they on strike nor are they deliberately stopping the flights. His own flight had also arrived quite late and he can completely understand the restlessness of the passengers.
Appeal for respect of ground staff
The Captain especially mentioned the ground staff in his message. He said that they also want to send the passengers home quickly, so instead of getting angry with them, one should talk to them with patience. In this difficult time for the passengers, people liked the pilot’s behavior very much on social media.
Support and praise on social media
After the video surfaced, thousands of people praised Captain Krishnan on social media. Many users wrote that such honest and sensitive pilots are rarely found, while some said that this emotional address reduced their disappointment. Many people were impressed that the pilot openly acknowledged the pain of the passengers for the first time.
Why are Indigo flights being affected?
Indigo passengers are facing a lot of problems for the last several days. The main reason for the large number of flights being canceled and hours being delayed is being attributed to the new FDTL rules, in which the duty and rest time of pilots has been made more strict. Due to less availability of pilots, scheduling of flights has become disorganized and a chaos-like situation has arisen in the airports of many cities.
Also read: Parliament Winter Session LIVE: Lok Sabha and Rajya Sabha proceedings begin, Rahul Gandhi will lead the opposition.