By Admin 
The process of technical disturbances in the aircraft flying in India does not seem to stop. From the year 2021 till now (July 2025), more than 2000 technical flaws from different airlines of the country were reported to DGCA. This information was given by the Ministry of Civil Aviation in response to a question asked in Parliament.
The most shocking thing in these figures is that the highest faults were recorded in the flights of Air India and Air India Express. In the year 2024, more than 250 technical problems came to light in the flights of Air India Group. It is clear from this that the country’s oldest airline needs to pay more attention to its technical system.
Most flaws are fine before flight
Technical flaws i.e. when the plane causes problems such as engine malfunctions, software fault, landing gear disturbances, and system alert during flight. However, DGCA says that most of the flaws were corrected before the flight and there was no compromise on the safety of the passengers.
Now DGCA intensively examines all these flaws and instructs the airlines to take corrective steps.
1. Spot check
2. Night surveillance
3. Flight recording and report check
International agencies started adopting FAA Standards
Apart from this, DGCA has also started adopting the standard of international agencies FAA (US Federal Aviation Agency) to further strengthen security. Along with technical disturbances, the data of complaints of air travelers is also not low. In 2023, DGCA had received more than 5500 complaints, while in 2025 so far (till July 14), around 3900 complaints have been filed.
These complaints are usually associated with delays, trouble refund problems, poor customer service and lack of convenience during flight. DGCA starts the process of solution by transporting these complaints to the airlines, but still there is dissatisfaction among the passengers.
1. Total technical flaws (2021–2025): 2000+
2. Most complaints: Air India+Air India Express
3. Technical flaws in the year 2025: 183
4. 250+ malfunctions in Air India Group flights in 2024
5. Complaints of passengers received in 2023: 5513
6. So far in 2025 (till 14 July): 3925 complaints
It is clear that efforts of the government and DGCA are going on, but both the safety and satisfaction of the passengers will be affected until the airlines improve the ground level.
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