The Central Government has now adopted a tough stance to curb the arbitrary behavior of the airlines. Considering the problems of the passengers, the government has said that action will be taken. Civil Aviation Minister Ram Mohan Naidu has said that the government is not going to make any kind of compromise. It is not a matter of technical glitches. This is about accountability. Such action will be taken that it will set an example for future.
What did the Aviation Minister say?
Naidu has said that the government will take such steps that it will set an example for the entire aviation sector. He has said that such action will be taken that no aviation operator will be able to take the ministry lightly.
Civil Aviation Minister Ram Mohan Naidu said in a conversation with Aaj Tak that all kinds of financial and punitive actions will be taken. A high level committee is investigating for this. After the entire process is completed, specific steps will be taken. The entire incident and responsibility is of Indigo. It also raised questions as to why the problem started only from December 3, when the rules were already in place.
He said that how this happened is very surprising. Indigo is a big airline. After working on OTP for 20 years, their performance falling below two points is a matter of concern.
Relief to Indigo from DGCA
A large number of Indigo flights have been canceled on Saturday also. More than 800 flights of airlines have been cancelled. However, this is much less than the canceled flights in the past few days. She is refunding the customers. Along with this, the airlines have said that they are trying to normalize their operations again. DGCA has relaxed the new flight duty and rest period rules. While sharing its problems, the airlines had said that they are facing serious challenges regarding roster planning and crew shortage.
Government’s strict instructions on refund
Here, the Aviation Ministry has given strict instructions to the airline in the refund matter. There are orders to refund tickets of all canceled flights by Sunday evening. If the airline does not refund, immediate action will be taken. Refunds for all flights must be made by 8 pm on Sunday night.

