Low Quality Product Complaint: Recently, desi ghee sample of Patanjali company failed in the test in Pithoragarh, Uttarakhand. After this, the District Magistrate Court imposed a fine on the company and the shopkeepers. This incident has raised a big question as to what to do if you have doubts about the quality of a company’s product. Every day we buy many branded and non-branded things.

But generally people remain confused about where to complain. If you ever find that the quality of any food item, consumer product or medical item is bad. So procedures have been decided for that. Due to which customers can avoid wrong products. Let us tell you where you can complain in such a situation.

Where to complain first?

If you find the quality of any product to be bad. If any defect is seen in it or any damage is felt after use. So the first thing to do is to contact the local Food Safety or Consumer Affairs Department. Food safety officers are present in every district. Who investigate such cases. You can call the consumer helpline 1800-11-4000 or lodge a complaint online on the NCH website.

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Provide product bill, packing photos and details of what is missing. Due to this the case progresses quickly. If the matter is related to food and drink, then complaint facility is also available on FSSAI portal. The complaints given here reach the departments directly and the investigation process starts.

What further action is taken against the company?

When a complaint is filed, officials take a sample of the product and conduct a lab test. If the sample fails or is proved to be irregular, then action is taken against both the company and the shopkeeper as per the rules. Sometimes the product may be banned or a heavy fine may be imposed on the company.

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If necessary, a court case also goes on. During investigation, you may have to provide some important information, like date of purchase, batch number and facts related to the complaint. When the operation is completed. So the department also gives you updates.

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The National Human Rights Commission (NHRC) has taken cognizance of the complaint of serving only Halal meat in Indian Railways. A notice has been issued to the Chairman of the Railway Board and instructions have been given to submit the action taken report within 2 weeks.

NHRC has received a complaint that only meat prepared in halal manner is served in the catering services of Indian Railways. Due to this, human rights of Hindus, Sikhs and Scheduled Caste people are violated. The complainant has also told NHRC in his complaint that due to serving of Halal meat, the meat traders belonging to Hindu, Sikh or Scheduled Caste do not get proper opportunity for food supply and business in the Railways.

Livelihood rights of Hindu SC communities affected
The complaint states that this practice affects the livelihood rights of Hindu SC communities, who are traditionally associated with the meat trade. This violates their religious freedom and right to choose food.

Notice issued to Railway Board Chairman
Taking cognizance of the complaint, the Commission held that the allegations made in the complaint prima facie appear to be a violation of human rights and that this policy may be against the principles of secularism, equality, non-discrimination and right to livelihood of the Constitution. Taking cognizance of the complaint, the National Human Rights Commission has instructed the Chairman of the Railway Board to issue a notice and send the Action Taken Report within two weeks.

There have been complaints many times before as well
In fact, public debates and complaints have been coming up from time to time regarding serving only Halal meat in Indian Railways. Many reasons and claims come forward regarding this, although Indian Railway Catering and Tourism Corporation (IRCTC) has officially denied the necessity of Halal certification.

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A large conspiracy to spoil communal harmony in Meerut, Uttar Pradesh has been exposed. Meerut police arrested Feroz, a resident of Aligarh, who spread rumors on social media under the name ‘saffron love trap’.

The accused used to upload and upload videos of Muslim women and claim that ‘saffron love trap’ was being run by Hindu youths, causing religious tension to the society. In this case, BJP MLA from Ghaziabad, Nand Kishore Gurjar, has given sharp reaction and said to encounter such people.

What is the whole matter?

The matter came to light on 28 April when a Muslim student of Chaudhary Charan Singh University lodged a complaint with police station. Offensive comments were made by uploading her video with classmate on the Internet and it was linked to ‘saffron love trap’, which hurt the student’s social reputation. On the complaint, the investigation of Instagram ID revealed that it was operated by Feroze of Aligarh.

Police investigation revealed that Feroze was running several social media accounts, where he used to upload objectionable materials. In these posts, it was claimed that by marrying Hindu youths, Muslim women would be returned to Muslim religion after conversion.

Its purpose was to spread communal tension. Cyber ​​investigation also revealed that Feroze was trying to raise funding from abroad by calling himself a ‘contractor of religion’, so that poison could be dissolved in the society.

Gang revealed, Other names of Meerut in front

In interrogation after the arrest, Feroze revealed the names of some other youths of Meerut, who was his companion in this conspiracy. The police is investigating these names thoroughly and is trying to catch the entire gang.

SSP Dr. Vipin Tada said that the accused was arrested by raiding in Aligarh and Bihar. The inquiry is going on so that its network and purpose can be fully disclosed. Intelligence agencies are also monitoring the matter. There was already a case against Feroze in Meerut, after which he fled to Bihar.

Controversial statement of BJP MLA Nandkishore Gurjar

BJP MLA Nandkishore Gurjar, who reached Meerut on the matter, reacted strongly. He said that a complete encounter of such conspiracy should be done. Police should shoot at such people.

His statement has gone viral on social media and opposition parties have described it as inciting communal frenzy. Gurjar insisted that those who spoil peace in the society should not be considered less than any punishment.

Police vigilance

Meerut Police has increased the surveillance on social media with the help of cyber cell. SSP Tada warned that strict legal action will be taken against those who spread the rumors.

Complaint of Shopkeeper: Inflation in the country is always overshadowed by people. In such a situation, whenever the government gives relief. So this helps the common man a lot. The central government has recently changed the rates of GST. Due to which many things will be cheaper. In which tax slabs have been reduced on many food and drink. Due to which the prices of these things will be reduced in advance. The new rules have come into force from today i.e. 22 September.

But if a shopkeeper or restaurant still tries to recover money from you based on the rates of old GST. So it is wrong. In such cases you have every right to complain. Where and how to complain. Let us tell you complete information about this.

What things will be cheap?

After the GST slab has decreased, many everyday food items will now be available at a low price. These include things like packed food, some dairy products, biscuits, salty, packed juice and processed food. Earlier, there was more tax on them. Now it has become inexpensive with the implementation of new slabs. Let us tell you that things like butter, ghee, cheese, packaged food have now come down from 12% to 5% GST slab.

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Apart from this, eating food in hotels or restaurants will also cost less tax because there has been a change here too. Due to which food outside will now be economical. All shopkeepers and service providers will have to implement new rates. If no one does this. So you can complain.

How can you complain?

If a shopkeeper or restaurant collects more money from you by putting old GST rate. So first of all you should keep the bill. After this, you can file a complaint on the National Anti-Profiting Authority or Consumer Helpline.

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If you want, you can also complain by calling the National Consumer Helpline Number 1800-11-4000. Apart from this, you can also file a report online on the official website and mobile app of Nch. Keep in mind that if you complain with the right bill and proof, then action will be taken soon.

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Petrol pump Complaint: Every day millions of people go to petrol pumps to fill petrol or diesel in their vehicles. Whether you want to go somewhere or run a car without office petrol or diesel. Normally people assume that they are paying the money when they are paying the money. So in return they will get the right amount of petrol and diesel. But this does not happen many times. Many times there is a disturbance with customers.

Employees take the entire bill by adding less fuel. Many times it happens that even this disturbance is not known. But if you are paying attention and you see any employee disturbances at the petrol pump. So in such a situation, you can also complain about him. Know how this disturbance is done and where you can complain.

This is how there is disturbance at petrol pump

When you go to the petrol pump to fill petrol. So there is fraud with you. This is done in many ways. The most common method is to pour less fuel. Suppose someone asked to fill petrol of 500 rupees, the same amount is shown on the machine. But less fuel is added to the vehicle tank. Sometimes the employees stop the machine in the middle to distract attention and turn it on again.

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This makes the customer feel that the entire petrol is filled. While this does not happen. At some places the machine meter is also tampered with. Therefore it is important to be vigilant. Customers should always look at the display meter carefully and take a receipt. This makes it easier to catch disturbances.

Where to complain and how to do?

If you see any disturbance at the petrol pump. So instead of panic, take the right steps. First talk to the manager or owner of the pump. If the solution is not found there, you can file a complaint directly. The government has given a toll-free number named 1800-233-3555 for this.

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Apart from this, complaints can also be lodged on the websites and apps of companies like Indian Oil, HPCL and BPCL. While complaining, keep the receipt, time and the name of the petrol pump. This makes it easier to investigate. If the disturbances are found to be correct, the pump may be fined and the license can also be canceled.

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The Supreme Court on Friday (September 12, 2025) dismissed the allegation of sexual harassment against Nirmal Kanti Chakraborty, the Vice Chancellor of the National University of Zuridical Sciences (NUJS) of West Bengal, but the court also said that such acts can be “forgiven, they will always be associated with the guilty”. Therefore, the court gave the decision that this order should be included in the resume of the Vice Chancellor and it should be fully ensured.

Case dismissed due to delay of complaint
The court also said that the victim had filed a formal complaint on December 26, 2023, while sexual harassment was done in April 2019. The Local Grievance Committee (LCC) dismissed it as a “deadline”. The reason was that the complainant had crossed both the boundary of three months and the extend limit of six months.

What is the charge against the Vice Chancellor
The victim said that Vice Chancellor Chakraborty took over the post of VC in the university in July 2019. Two months later, on September 8, he called the woman to her office and asked her to go to dinner, which could have her personal benefits. He touched the woman’s hand, which made her very uncomfortable. The woman quietly left. In October 2019, the Vice Chancellor again called him to his office and asked about the proposal to go to dinner. The victim flatly refused and said to maintain a professional relationship. After this, the Vice Chancellor demanded and threatened to have sex.

Apart from stopping promotion, more threats were given
The promotion of the victim was stopped in October 2019, which eventually approved by the Executive Council on 2 April 2022. In April 2023, the VC asked the victim to walk along the resort, which the woman refused. He then threatened that the woman’s career would be ruined. On 29 August 2023, the woman was removed from the post of Director from the Center of Financial, Regulatory and Governance Studies (CFRGS).

At the same time, investigation was also started against the victim on the misuse of grant from the University Grants Commission (UGC) and the issue of National Foundation of Corporate Governance (NFCG). The Executive Council ordered an immediate withdrawal of Rs 1 lakh from NUJS. The victim complained of harassment and revenge to the Executive Council and Chancellor through e-mail.

The Supreme Court said that removing the post of director would not come in the noun of sexual harassment as it was based on the independent report of NFCG. This work will not be considered associated with previous accused incidents.

Whenever a person is crime in our country, such as assault, theft, molestation or any kind of threat, the first step is to go to the police station and register an FIR (first information report). FIR is such a document. Due to which the police officially get the information of the crime and then the police starts investigation on the basis of that. But many times it happens that the victim reaches the police station and the officers present there refuse to register an FIR. Some people return home after refusing because they do not know about further processes. However, even in the event of not registering an FIR, citizens have many options and the law gives them full rights to demand justice. At the same time, many information is available on such complaints on social media too. So let us tell you today that if the police is not registering an FIR, then before going to the police station, call the number and how can you complain if the FIR is not registered.

If the police refuse to register an FIR, call the number on which number
If a crime has happened to you and the police is not registering an FIR, then there is no need to panic, you have many legal options. But recently, under a viral video, a police officer has described easy and very important rules. Through which you refuse to register the police FIR, then you can complain. For this, before going to the police station, call the number 112. When you are going to register an FIR, call 112 on the way and inform that you are going to register an FIR. This call will remain in record and later you will work as evidence.

112 is a single emergency number to be dialing in a big difficult or crime. On which 24 hours and seven days can be made in all the states and union territories of India and seven days for immediate help from the fire brigade, a medical team or police. You can call number 112 with a landline or mobile phone. This single emergency number is free everywhere.

If the police refuse to register an FIR, where to complain
In the event of FIR not registering, you can send a complaint to the SP, DCP or DIG of your district. If they feel that the matter is correct, they can order an officer to investigate. Apart from this, even if the crime has been done in another police station area, you can still register an FIR in any nearby police station. This is called Zero FIR. The police have to accept it and send it to the concerned police station area.

Along with this, if the police and high officials are not taking your FIR, then you can go to the Magistrate in the District Court and give the complaint application.
Magistrates can order the police to register an FIR and order an inquiry. Nowadays almost every state police website or mobile app is from where you can enter E-FIR. In this, you can upload developments and evidence. If you feel that injustice has been done to you and the police is deliberately negligent, then you can complain to the National Human Rights Commission (NHRC) or the State Human Rights Commission.

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The police is designed to protect people. Police work is to prevent crime from getting crime. Which is carried out by an incident or any crime with people. In such a situation, people immediately go to the police station and get it registered again. Many times when people are victims of crime. When he reaches the police station. So their FIR is not recorded. Sometimes the police says that this case is not worth registering.

So sometimes there is an excuse for technical reasons. This is a very disturbing situation for the common man. Because he feels how to get justice now. You should know that in such a situation you have other options. The law has given you many rights and even if the police is not registering your FIR, you can take the complaint further.

What to do if the FIR is not recorded?

If a serious crime has happened to you. For example, it is the duty of the police to immediately register an FIR. According to the sections of the Indian Code i.e. BNS, these cases are considered a cognizable offense and the police have to take action on receiving complaints of such crimes.

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But if the police station is not taking your complaint. So you can meet the SP or DSP of the district directly. They have both the right and responsibility to register an FIR. Not only this, if the police deliberately refuses to register an FIR, then it is considered negligent in their duty and you can complain to a higher level.

Where to complain forward?

If the local police station and the upper police officers are also not listening to your problem. So you still have the roads open. You can also make your complaint in the District Magistrate, Court or Human Rights Commission. Online portal and helpline number facility has also been provided in many states. A complaint can be lodged from the house where a complaint can be filed.

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Let me tell you if the police ignores the information of a cognizable offense. So action can also be taken against him. That is, the officers who have refused to register your FIR. Action can be taken on them.

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Somewhere there is an incident or there is a crime with someone. So in such a situation, people first go to the police station and register an FIR. But many times it happens that the police refuses to take a complaint. If the police is refusing to register an FIR on your complaint. So this does not mean that the matter ended here. Legally you have got many rights. Through which you can keep your point.

Many people believe that if there is no hearing in the police station, nothing can be done. But this is not right at all. If you know your rights, then it becomes easy to take further action. By speaking at the right place, you can register your complaint and get an FIR registered. Learn the full process.

Where can you complain?

If the FIR is not being lodged in the police station. So you have many options. First of all, you can give written complaint to the big officers of that police station like SP or DSP. If there is no talk there, then you can go to the magistrate and request to register an FIR under Section 156 (3) CRPC.

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Apart from this, online complaint portal and helpline numbers are also useful. In some cases there is also an option to reach the Women’s Commission or Human Rights Commission. That is, even after not writing an FIR, you have many ways open for justice.

What are the rights?

Every citizen has the right to listen to the police and register an FIR. According to the law, the police cannot refuse to write an FIR without reason. You have the right that you can give a complaint in the police station both in written or oral way and can take its copy for free. If the police refuses to register an FIR.

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So you can complain to big officers like SP or DGP. Not only this, the officer who refused can also be complained to the State Police Complaint Authority, Human Rights Commission or Court. If you know your rights. Then you will not have to face trouble.

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