Credit Card Fraud Transactions: In today’s time, digital transactions have increased rapidly from UPI to credit cards. Many types of offers are given by banks on credit cards from time to time, but sometimes there are complaints of credit card holders being harassed by recovery agents. One such case reached Delhi High Court, where a person named Sarwar Raza got great relief. Fake transactions worth Rs 76,777 were made from his credit card through Paytm, Flipkart and other platforms. Raza told the court that despite giving information to the bank, the bank sent him a notice and sent a collection agent to his house.

Big relief from court

According to the Economic Times, Raza had filed a complaint with the RBI twice, but both times the complaint was rejected. The first complaint was made through an advocate, while the second complaint was rejected because he had complained directly to the RBI instead of the bank. After a long legal process, the Delhi High Court ruled in Raza’s favor and directed the bank to pay him Rs 1 lakh to compensate him for the trouble he faced.

Additionally, the court ordered that the amount of all fraudulent credit card transactions be refunded and Raza’s CIBIL score be restored to its previous state.

What is the whole matter?

The whole matter was that Raza, who is himself an advocate in Delhi, was issued a credit card by Citi Bank in January 2022. On April 5, 2022, the online password of his card got disabled due to several wrong attempts. On the same day the bank issued a second credit card and deactivated the first card. The surprising thing was that Raza’s mobile number was also changed on the request of the fraudsters, although Raza had no knowledge about it. He told that the second credit card was issued without his knowledge.

Raza complained to the bank customer care, but was told that the new card would not be reflected in the bank records until it was activated. On April 6, fake transactions were done with this unactivated card. Due to change of mobile number no alert reached Raza. When he received his statement on April 12, he discovered these transactions—even though he had never activated the card.

Read this also: Big fall in shares of IndiGo amid crisis since last seven days, brokerage firm said – this is a big opportunity to buy, told the target price

Credit Card Fraud: As digital payments increase, quick online approvals and people’s dependence on cards for everyday expenses are increasing, the cases of digital fraud are also increasing rapidly. In such a situation, if you have also fallen into the clutches of fraudsters or you are afraid of being defrauded, then do not panic. If you take the right action at the right time, your money can be saved. RBI (Reserve Bank of India) says that customers can get complete protection from credit card fraud, but only if they report the fraud on time and fulfill the necessary conditions. To help you, here is an easy guide, by following which you can keep your money secure if you become a victim of credit card fraud.

block your card

Your first step will be to prevent any damage from happening. As soon as you notice any suspicious transaction, block your card immediately without any delay. You can do this easily through mobile app, net banking page or 24×7 customer care number. This will not only provide relief but will also help in avoiding excessive unauthorized charges. In such a situation, it is important to keep checking the credit card statement from time to time.

Give information to the bank

If you notice any suspicious transaction, do not forget to inform your bank about it. In most cases, banks will ask you to fill a dispute form. This form usually requires filling in details like transaction amount, date, ID and a written statement confirming that you have not authorized the payment. This step is necessary to start the investigation. To make your case stronger, register your complaint on all official channels like bank’s customer care, RBI’s complaint management system. Apart from this, you can also lodge a formal FIR at your nearest police station.

Also read:

This stock is wreaking havoc in the market, upper circuit imposed in four out of five sessions; Price less than Rs 10

Credit cards in digital economy give many benefits simultaneously. A large number of people use them for shopping and other expenses and hence scammers also keep an eye on them. Scammers can blow money from your credit card in many ways. Therefore it is necessary to take precautions. Let us know what ways can be fraud and how to avoid credit card scam.

These methods can cause fraud

Skimming– Scammers sometimes put card readers or other devices in places like ATM or petrol pump. Here as soon as you use the card for payment, its details will go to the scammers.
FishingIn such scams, scammers send emails or messages by becoming banks or government officials. They want to steal your card information by complicating or on the pretext of any service.
Data leak– Many times hackers steal the data of big companies. In this, a large number of people’s card information can reach the wrong hands.
CNP Fraud– This happens when hackers steal the necessary information including card number, CVV and expiry date. They can make online payment without cards with the help of this information.

How to avoid such fraud?

Keep the log-in details safe– Never share your log-in details like credit card PIN number and card number etc. with anyone. If someone asks you as a bank officer and ask for such details, then be careful.
Do not click on unknown link– If any link or message has come for payment from any of your unknown person or source, then be careful. Never pay on such request.
Use different cards– Use of different cards for autope subscription and shopping etc. for the bill of website, phone and electricity etc. can save you from trouble.
Do not pay on public Wi-Fi– Avoid online transactions on public Wi-Fi on cafes and airports etc. If you have to do this, then use VPN.

Also read-

This robot, which resembles a ghost, ‘drink’ water, can do many things like humans