RBI has taken a big and historic decision for Zero-Balance i.e. BSBD (Basic Savings Bank Deposit) Account Holders. Now the scope of facilities available to BSBD Accounts has been expanded, due to which these accounts will now provide facilities like full-featured Savings Account – that too without any minimum balance and no additional charges. Under the new rules, now you can deposit cash in Zero-Balance account as many times as you want, there will be no limit on this. Besides, the facility to order money online or by cheque will also be provided. This will provide great relief to students, financially weak people and those using basic banking. Customers will now get ATM or ATM-cum-Debit Card without any annual charge. Apart from this, check book of at least 25 pages in a year, free internet banking, free mobile banking, and free passbook or monthly statement will also be made available. To withdraw cash, customers will get at least 4 free withdrawals every month. The special thing is that digital transactions—UPI, NEFT, RTGS, IMPS, PoS—will not be counted in the limit of these four free withdrawals. The most important change is that banks will no longer be able to discriminate against BSBD account holders, and will have to provide them the same facilities as other customers.

Digital banking rules: The kind of frauds that are coming out between digital banking becoming increasingly popular, this has become a big concern today. Millions of fraudsters blow money kept in the bank. But now the RBI has taken steps to stop such fraud. Now RBI has drafted such new rules, which will be safe for all to use digital banking. All online services from internet banking to mobile banking which are provided by the bank, this new guidelines of RBI are included.

RBI new rules

Under the new rule, their customers will have to give the bank the option whether they can only watch the bank account online or want the complete service of the transaction. The bank cannot force anyone to use digital banking, if they want to use only debit cards.

The RBI also wants the bank to take their permission before sign up for the customer in the digital service. Every customer will be clearly told how much will be charged for him, if there is a problem then how will it be resolved and every transaction will necessarily get the information about it through e-mail or SMS.

Another important thing is that the bank cannot force a third party products such as investment plans or insurance, nor can it show it on its website without the permission of RBI.

The bank will have to do this work

For strictness on online fraud, all banks will have to use fraud detection tools, so that any kind of suspicious transactions can be closely monitored. They will also have to study the daily expenses of the customers, so that any transaction to be separated from it can be easily identified. These draft rules have been shared by RBI on Monday. The central bank has asked for its suggestions from banks, experts and people on 11 August 2025.