RBI e-mandate Rules Auto Debit: If money is deducted from your bank account without your knowledge, then this news will be very useful for you. To reduce the concern about money being deducted from the bank account without any knowledge, the Reserve Bank of India (RBI) has implemented new rules related to e-mandate.

After these changes, the auto debit system has become more secure than before. The benefit of this new change will be available to those people from whose account EMI, subscription or bills are automatically deducted every month. Let us know about this new change.

Necessary alert will be received before deduction

1. The most important change made in the new rules is that now the customer will have to be informed about any auto payment.

2. It will be necessary to send an alert to the bank or the concerned company at least 24 hours in advance.

3. The alert will include the name of the company, amount to be deducted, date and other important information. With this, the customer will know in advance when and how much money is going to be deducted from his account. If something seems wrong or unwanted, customers can stop it in time.

Approval will be required before auto payment

1. According to the new rules, now before starting any auto payment, the customer will have to register once.

2. Extra verification has also been made mandatory for customers. That means no auto debit can be activated without the customer’s permission. Due to which the security of the account is going to increase further.

On which services will the new rules apply?

These new rules of auto payments will be applicable to services like OTT subscription, insurance premium, electricity-water bills and EMI. Also, auto debit through card, UPI or prepaid mode will also come under this purview.

New rules will not apply to these services

In some cases the new rules will not be valid. For example, these rules will not apply to auto recharge of FASTag and National Common Mobility Card. That means, the same arrangement for these services will continue as before.

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With the increasing scope of digital payments in the country, cases of cyber fraud are also increasing rapidly. The hard earned money of common people is reaching the fraudsters through fake bank accounts. In view of this danger, the central government is now emphasizing on implementing a special AI tool in banks. Home Minister Amit Shah has appealed to all banks to adopt Mule Account Hunter i.e. MuleHunter.ai. In an event organized in Delhi, Amit Shah said that cyber security is no longer just a financial matter but a matter of national security. He said that every second digital transaction taking place in the world is taking place in India. In such a situation, it is very important to strengthen the banking system. In such a situation, let us now tell you how Mule Account Hunter will protect you from cyber fraud, which Amit Shah is insisting on using.

What is Mule Hunter?

Mule Hunter is an AI-based software, which has been developed by the Reserve Bank Innovation Hub in collaboration with the Central Government. Its objective is to identify such bank accounts which are used for cyber fraud and money laundering. This tool was announced in December 2024. This system works with the help of machine learning technology. It continuously monitors the transaction patterns of bank accounts and immediately flags suspicious activities. It has been claimed that with the help of this tool, about 20 thousand suspicious or fake accounts are being identified every month.

What are mule accounts?

Mule accounts are such bank accounts which are used by cyber criminals to transfer fraudulent money here and there. Many times these accounts are opened on fake documents, and in many cases people unknowingly give their accounts on rent. In fact, fraudsters do not ask for money directly in their accounts, rather they make tracking difficult by moving the money through such accounts. In many cases, people’s bank accounts are used by luring them with higher earnings or work from home. Later these accounts become a link to cyber fraud.

How does this system work?

Mule Hunter has been trained on large data sets. It analyzes account activities and transaction patterns. At the same time, by differentiating between the behavior of normal accounts and suspicious accounts, the system identifies the signals which are usually seen in mule accounts. As soon as any abnormal activity is detected, the bank gets an alert so that timely action can be taken. Apart from this, the government believes that if all public, private and cooperative banks adopt this tool, then the large network of mule accounts can be broken. Regarding this, the Home Minister informed that out of the thousands and crores of rupees stolen in cyber fraud, a large amount has been frozen. The investigating agency has canceled lakhs of SIM cards, mobile IMEIs have been blocked and thousands of people have been arrested. The Home Minister also informed that by December 2026, banks and financial institutions will be linked to the Indian Cyber ​​Crime Coordination Center framework so that united and swift action can be taken against cyber crime.

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In today’s digital era, we do everything from our mobile, whether we have to pay money to the vegetable vendor, share bills with friends or do online shopping. Now there is no need to carry cash, because UPI has made payments easy, fast and safe. But as easily as we are transferring money, the cases of UPI fraud are also increasing.

Many times people hastily click on such links or scan QR codes, due to which their bank account becomes empty. Cyber ​​fraudsters have become so clever that they pretend to be bank officials, app support team or government agents and get OTP or UPI PIN from people. In view of this danger, RBI has recently issued new guidelines, so that users can stay safe from such frauds. If you also use UPI daily, then you must know these smart tips. By adopting these you can remain 100% safe.

1. Stay away from unknown links or QR codes – Most of the frauds are happening through phishing links and fake QR codes. Scammers send you a link in the name of a refund, reward or cashback. As soon as you click on it or scan the QR code, your bank information reaches them. RBI has clearly said that if you want to get money, then you do not need to scan or click anything. No real company or bank will ask you to scan QR to send money.

2. Never tell your UPI PIN or OTP to anyone – This is the most common and dangerous mistake. Producers call and say that they are calling from bank or Paytm, PhonePe and want to verify your account, just tell OTP or PIN. In such a situation, keep in mind that UPI PIN is only for sending money, not for receiving money, no bank, app or company ever asks for OTP, PIN or password. If someone asks you to enter the PIN so that the money comes, then understand that the person in front is committing fraud.

3. Use only official UPI app – Nowadays, fake UPI apps are also available on Play Store and websites, which look like real ones. Such apps can steal your login details and bank data. Therefore, before downloading the app, check the name of the developer and install the app only from Google Play Store or Apple App Store. While installing, read the permissions that the app is asking for carefully. If any app is offering Instant Cashback or Double Money Offer, then it is almost certain that it is a fraud.

4. Before sending money, check the name of the receiver twice – Many times fraudsters use a name that sounds like a friend or brand. As soon as you send money to the wrong ID, they disappear immediately. Therefore, every time before doing a transaction, double check the name of the receiver and UPI ID. If the name on GPay, Paytm or PhonePe looks strange or is not recognized, cancel the transaction immediately.

5. Report fraud immediately – If you accidentally get a UPI fraud, instead of panicking, take immediate action. According to the new guidelines of RBI, the bank will now have to take reports of such cases within 24 hours. You call the customer care of your bank. Contact immediately on National Cyber ​​Helpline number 1930. Apart from this, register online complaint by visiting https://cybercrime.gov.in/.

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The Reserve Bank of India has taken a big step regarding digital payment. In fact, the Reserve Bank of India has issued new rules to make digital payment more secure and reliable on Thursday 25 September. Under these rules, online transactions will not be done only on SMS based OTP, but now customers will be able to pay with fingerprint, face recognition, password, pin or other biometric options. At the same time, these new rules will be implemented from 1 April 2026.

Now two factor authentication will be stronger

Currently, most banks and payment apps use only OTPs to confirm transactions. However, even after the new rules, the use of OTP will continue as before. But this will not be the only option of payment. Now under the new rules of the Reserve Bank of India, three categories will be valid for verification.

1. Any item near the user-The mobile, hardware token

2. The information that users know- Such as password, pin or nearby frame

3. Identification of user- Such as biometric, fingerprint, face recognition

Now every transaction will have unique verification

Regarding the new rules, the RBI has clearly stated that every payment will definitely have at least one such authentication factor which will be different and new for that transaction. This means that the old or repeated code will no longer work, which will reduce the possibility of fraud. At the same time, after these changes, banks and payment provides will now be able to do risk analysis for the safety of transactions. This will include the location of transaction, user behavior, device information and previous transactions. At the same time, safe platforms like extra verification and digital locker can be used on more danger payments.

Violation and compensation of rules

Under the new rules, if the customer’s money is lost in digital fraud due to not following the new rules from any financial institution and negligence, then the concerned institution will have to make complete compensation for that loss. Apart from this, these strict verification rules will also be implemented in card not present type foreign transactions from 1 October 2026. This step will be especially for transactions that are taken outside India.

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