The high level committee of DGCA formed on Indigo case has submitted its report to the government. This committee was entrusted with the responsibility of investigating the operational irregularities in Indigo Airlines on 5 December 2025. DGCA had formed a 4-member special committee to investigate, which included Sanjay K. Brahmane- Joint Director General, Amit Gupta- Deputy Director General, Captain Kapil Manglik (SFOI), Captain Lokesh Rampal (FOI).

The report has been kept confidential for now

According to sources, the committee has prepared the report and now it has been submitted to the Civil Aviation Ministry. At present the report has been kept confidential. The committee was given time till 26 December 2025 to submit its report. It was also asked to investigate under what circumstances such a large number of flights were affected and what was the real reason for this.

This report has been given to the committee mainly on these questions

1. Why were such a large number of flights canceled and delayed?

2. Was the airline’s planning and manpower management weak?

3. Was there negligence in implementing the new Flight Duty Time Limit (FDTL)?

4. Did IndiGo not do crew planning and roster management in time?

5. Were the DGCA instructions followed properly or not?

6. Who bears responsibility for operational failure?

Lakhs of passengers faced difficulties due to Indigo crisis

India’s largest airline IndiGo was stuck in a huge scheduling crisis in December 2025, due to which thousands of flights were cancelled. Due to this, lakhs of passengers were stuck at different airports across the country and there was chaos. Indigo has more than 60 percent stake in domestic airlines, due to which it has a big impact on air travel.

After the IndiGo crisis continued for several days in December, the government’s policy regarding flights came under question. Congress alleged that people had to face problems due to the monopoly policy of the government. Aviation Minister Ram Mohan Nayud had said that the government is committed to a strong ecosystem in the aviation sector.

Indigo Crisis: Airline company IndiGo is going to face a setback in the third quarter of the financial year 2025. These days the company is already going through many problems. The company has already suffered a loss of about Rs 1,800 crore due to flight cancellation and the figure is still increasing. In such a situation, the company’s balance sheet is going to be in trouble in the third quarter.

Initially, the airline suffered a revenue loss of more than Rs 900 crore because the company had to return the money for canceled tickets till December 9. Now if the company is directed to pay compensation on tickets canceled due to flight disruption, the loss will increase even more.

8.86 lakh PNR canceled

According to the latest update of the airline, the company canceled 8.86 lakh PNRs for the period between December 1 to 9. According to the Passenger Charter of the Ministry of Civil Aviation, if a flight is canceled for more than 2 hours and the passenger is not informed before 24 hours, the airline will have to pay Rs 10,000 or the basic fare and airline fuel charge – whichever is less – as compensation. According to the charter, IndiGo was to pay more than Rs 886 crore by December 9. So, if IndiGo is ordered to make refund and compensation payments, the expenses will increase further.

Announcement of travel voucher of Rs 10000

Meanwhile, with operations gradually becoming stable, IndiGo said that the company will give a travel voucher of Rs 10,000 to all those passengers whose flights were canceled or delayed for a long time during December 3-5. The voucher can be used for flights in the next 12 months.

“This compensation is in addition to the commitment under the existing government guidelines, according to which, IndiGo will provide compensation of Rs 5,000 to Rs 10,000, depending on the block time of the flight, to those customers whose flights are canceled within 24 hours of the departure time,” the statement said. Large-scale cancellation or delay of flights affected thousands of passengers, but it is not yet clear how many of these passengers will get the benefit of compensation.

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indigo Delhi on crisis High Court expressed Worry

Delhi High Court by indigo deep resentment over the crisis and Worry Expressed. High Court He himself took cognizance of this matter and said that lakhs of passengers were stranded at the airport for several hours. This situation is not only a problem for the passengers, but also has a negative impact on the economy of the entire country. The court clearly said that in today’s time, it is very important for air travel to run fast and smoothly, because it is the backbone of the economy.

Indigo offered travel vouchers to affected passengers

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At first glance, DGCA’s order to IndiGo to reduce flights by ten percent may appear to be a harsh action. It seemed as if the government had put a lot of pressure on the airline. Flights will decrease, earnings will decrease and IndiGo will suffer a huge blow, but if we look at the internal situation, the story is completely different.

The most interesting thing related to Indigo is that the airline suffered almost no real loss due to this order. For the past several months, IndiGo was facing an acute shortage of pilots and cabin crew. Although on paper there appeared to be many flights, the reality was that a large number of flights were being canceled every day due to non-availability of crew. In the last week alone, more than five thousand flights had been cancelled, meaning that the services offered were not running.

DGCA’s order and Indigo’s problems combine

DGCA directed that the airline reduce its flights by ten percent, but the flights that IndiGo removed from the list were those which it was already unable to operate due to shortage of staff. The result was that even after the order, there was no significant difference in the operations. The flights are running as usual, the loss is negligible and the airline has made the matter easier by giving it the appearance of following the rules.

Has the strict action on the airline been postponed?

The buzz in the market is that more stringent action could have been taken against Indigo. Some experts believe that in view of the continuous cancellation of flights and ignoring of FDTL rules, heavy penalty or strict action related to license was expected, but at present the order of only ten percent reduction seems to end the matter. Now all eyes are on whether DGCA will take any further inspection or punitive action or not.

Indigo got indirect relief from the order

It is believed that at present this instruction will not have any serious economic impact on Indigo. Rather, the directive has become a way for the airline to cover up the problem it has been facing for a long time—the shortage of pilots and crew. Now she can claim this reduction as a government order and show that the reduction in flights was her compulsion, not her lack.

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IndiGo Airlines Crisis: Irregularities in Indigo Airlines flights continued for the eighth day. On Tuesday, the airline canceled a total of 422 flights from six major airports of the country. According to PTI report, out of these canceled flights, 152 flights were canceled at Delhi airport alone and 121 flights were canceled at Bengaluru. 58 flights in Hyderabad, 41 in Mumbai and more than 50 in Chennai were cancelled. Due to continuous flight cancellations, there was a lot of trouble and confusion among the passengers.

In view of the continuous disruption in flights, the government has intervened. The Civil Aviation Ministry has ordered a 5% reduction in IndiGo’s flight services during the winter programme. Along with this, instructions have also been given that if the airline does not follow the approved schedule, its slots will be made available to other airlines. The government says that Indigo has failed to handle its expanded schedule, so it became necessary to take this step.

Indigo – the country’s largest domestic airline

Gurugram-based Indigo Airlines is the largest airline in India’s domestic aviation sector with more than 65% market share. On Monday, the company had canceled more than 560 flights from six airports. DGCA also informed that the airline has increased its flights by about 9.66% compared to the winter schedule 2024, while an increase of 6.05% has been made compared to the summer schedule 2025. But the company was not able to handle this expansion smoothly, resulting in massive flight cancellations.

IndiGo CEO Peter Elbers said in a video statement released on Tuesday that the company’s operations are now slowly getting back on track. He said that full ticket fees are being refunded to passengers of canceled or delayed flights and refunds have also been sent to lakhs of customers. However, he did not give any clear information about the compensation, whereas as per the rules, if the information is not given within two weeks, the airlines have to compulsorily compensate the passengers.

Passenger problems and luggage situation

Peter Albers also said that most of the luggage stuck at airports has been delivered to customers’ homes. The team is working to send the bags that are still left soon. The company says that in the first phase their aim was to take the stranded passengers to their destination and after that the refund process was started.

According to the CEO, while the company was able to operate only 700 flights on December 5, the number of flights gradually increased in the following days to 1,500 on December 6, 1,650 on December 7, 1,800 on December 8 and more than 1,800 on December 9. By Monday, IndiGo was operating flights to all 138 destinations in its network and on-time performance was also returning to normal.

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Railway Loco Pilot Demands: At present, Indigo is facing a big flight crisis in the country. Thousands of passengers are stranded between canceled flights, long delays and changed bookings. In this environment, now a new concern has come to light from the Railways side also. Loco pilot means the driver who drives the train. They are insisting on the demand of fixing their working hours. He says that without adequate rest, he drives the train every day in extreme fatigue.

Due to which the risk of accident increases. Pilots argue that after the IndiGo crisis, the government approved airline pilots on the basis of strict safety rules. So Railways should also adopt similar scientific work system. But if people come to answer to these demands on pilot demonstration. Then it may be difficult for the Railways.

Can the railways come to a standstill?

Loco pilots have demanded from the government that their duty should be limited to 6 hours. After every duty, there should be fixed rest of 16 hours and there should also be fixed off time in the week. According to him this is necessary for security. But if the talks are stalled and the employees start agitating. So it can have a direct impact on trains. Delays, cancellations and schedule disturbances may increase.

Just like thousands of flights were stopped across the country due to IndiGo’s crisis. Currently, IndiGo’s crisis has reached its 8th day and more than 2000 flights have been cancelled. The demands of the railway pilots were not accepted and the situation worsened. So the country’s largest passenger service system may also come under pressure. Due to which lakhs of passengers may be affected.

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Why did the demand for railway pilots increase?

AILRSA i.e. All India Loco Running Staff Association says that for years all they have been demanding is that their duties should be decided according to the capacity of the human body. Pilots say that sometimes they have to work continuously for 10 to 12 hours. Long night duties, overtime and frequent trips without scheduled rest leave them mentally and physically exhausted.

His argument is that a tired loco pilot puts not only his own safety but the lives of thousands of passengers at risk. In the IndiGo case, the fatigue of pilots was taken seriously and talk of a system like FRMS was raised. On the same basis, railway pilots are saying that there should not be double standards. Their demand is that Railways should also set rules as per scientific and safe working system.

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Railway employees are angry about this matter

AILRSA clearly said that when government or public sector employees raise their voice to improve their condition. So action is taken against them. But when big private companies like IndiGo challenge the safety rules. So the government seems to be taking their side. The association alleges that despite IndiGo violating the rules related to rest and duty hours of pilots, the government showed leniency.

On the contrary, strict action is taken against railway employees even in case of minor agitation. He says that FRMS i.e. Fatigue Risk Management System is a proven model across the world and it is mandatory for the aviation sector. So why is there so much delay in implementing it in the railway work.

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In the Lok Sabha, Civil Aviation Minister K. Rammohan Naidu said that IndiGo’s flight services are being restored rapidly. He told that the airline had suddenly increased the number of its flights, which caused disruption. The minister made it clear that responsibility for this negligence will be fixed.
Why did the problem occur? The government gave the reason
In response to a question asked in the Rajya Sabha, the Minister said that this situation has happened due to shortcomings in the internal operating system of IndiGo, especially the crew rostering system and planning. He said that the changes in the rules were already in effect and the airlines were aware of it. A meeting was also held with IndiGo on this issue on 1st December, but they did not mention any problem. After the review meeting held on Monday night, the Union Minister said that the situation is serious, hence the Ministry and DGCA are continuously monitoring.

180 flights canceled from Bengaluru and Hyderabad
Disruption in IndiGo flights continued for the eighth day. About 180 flights from Bengaluru and Hyderabad were canceled on Tuesday.

Decision to cut winter program
Civil Aviation Minister K. Rammohan Naidu said that the government will cut IndiGo’s winter flight schedules and they will be allocated to other operators. He said that Indigo is currently operating around 2,200 flights per day, which will definitely be reduced.

Paying huge amount for canceled flights
The minister said that Rs 745 crore has been given to the passengers for 7,30,655 PNRs canceled from December 1 to 8. Apart from this, out of 9,000 passenger bags, 6,000 bags have been returned and the remaining bags will be received by the customers by Tuesday morning.

DGCA orders 5% reduction in flights
Aviation safety regulator DGCA on Tuesday said IndiGo’s flight services have been reduced by 5 percent following massive disruptions. There have been cuts across all sectors, especially on high demand routes. DGCA has also directed IndiGo to submit the new revised schedule by 5 pm on Wednesday.

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Indigo sent reply to DGCA

IndiGo In its reply to DGCA, it said that So much Big Problem It would be difficult to tell the real reason right now. Indigo said, “DGCA rules give 15 days time to prepare the complete report. The complete report will be given to DGCA as soon as it is ready. IndiGo also said that they already DGCA with these new FDTL “We were discussing the rules because it was causing problems with crew scheduling.”

‘DGCA Of rules Helped passengers as per ‘

indigo Of Claim is that They passengers To Time But Notification send, Eat, hotel And local transport As Provision DGCA Of rules Given accordingly. most passengers Refund Quick process Were done. According to sources, Aviation Ministry officials and DGCA will meet and interrogate IndiGo CEO Peter Elbers on Tuesday (9 December 2025) at 11 am. After this, Aviation Minister Ram Mohan Naidu will give a statement in the Lok Sabha on December 9 at 12 noon.

This committee will investigate the Indigo case

A four-member committee comprising Joint Director General Sanjay Brahmane, Deputy Director General Amit Gupta, Senior Flight Operations Inspector (FOI) Kapil Manglik and FOI Lokesh Rampal has been tasked with finding out the root causes of the widespread disruptions in IndiGo flight operations. Its mandate includes reviewing the airline’s preparedness to implement pilot duty and rest rules, staffing planning and the changing roster system.

IndiGo is operating more than 1800 aircraft today. On December 7, 1650 flights were operated. To help stranded passengers between 1st and 7th December 2025 Indigo by 9,500 Provided more than 100 hotel rooms. Booked around 10,000 cabs and buses. 4,500 More than 100 bags have been delivered to the passengers.

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More than 1800 flights operated today

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The government said that it will take strict action

On the Indigo crisis, Civil Aviation Minister Ram Mohan Naidu said in the Rajya Sabha on Monday (8 December 2025) that the government is taking this issue very seriously. He said that currently the investigation is going on and once the findings come, we will take very strict action, which will become an example for other airlines. Responding to a question in the Rajya Sabha, Naidu said the situation had arisen due to problems in IndiGo’s internal operations, including the crew rostering system and internal planning.

What did Ram Mohan Naidu say in Parliament?

He said that the government has implemented the Flight Duty Time Limitation (FDTL) rules after consulting all the parties. The Union Minister said, “It has been implemented under the guidelines of the High Court in April. There were a total of 22 FDTL rules, out of which 15 have come into effect from July 1 and the remaining seven from November 1, 2025. Since then, DCCA was in talks with all the airlines on FDTL rules. On December 1, talks were also held with IndiGo regarding this, because they want some clarification on the rules, but even during this time they have not mentioned this problem and Everything was normal.”

IndiGo Crisis: Due to the crisis on the country’s largest airline IndiGo, the government was forced to take action. Amidst the continuous cancellation of flights, increased fare prices and problems faced by passengers, the government even issued a show cause notice and fixed the fare cap. Meanwhile, rating agency Moody’s said that Indigo Crisis may have a major negative impact on the company in the coming days.

Negative impact on Indigo

The recent widespread disruption in flights may cause huge financial losses for the company due to revenue loss, fines and other compensation due to cancellation of flights. Moody’s Ratings said in a report released on Monday that the airline was not able to plan effectively for the new aviation rules implemented more than a year ago, due to which it is now suffering the consequences.

According to the rating agency, this situation is also negative for the reputation of Indigo. The chaos worsened amid the extremely busy winter flying season. The process of flight cancellations that started on December 2 reached its peak on December 5, when IndiGo had to cancel more than 1,600 flights. The airline has not yet been able to fully restore normal operations and more than 500 flights were canceled on Monday as well.

Damage to company reputation

Rating agency Moody’s further said that these irregularities could damage the company’s reputation, as IndiGo may face revenue loss, refunds, compensation to affected passengers and possible penalties by the DGCA. The agency cited the airline’s major lapses in planning, monitoring and resource management as the main reason for this, even though the industry was informed about the new rules long ago.

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