Indian Railway Tips: In train, bus or metro, people often see small children sitting on the seats and then try to remove them and sit there themselves. Due to this many times fighting starts between people over seats. If you also travel in a train and someone forcibly picks up your child and sits on his own, then in such a situation, you should take some steps without any fight, so that the passenger occupying the moving seat is forced to vacate the seat, that too without any fight.

Do this work first?

• If your child’s ticket is confirmed then only he has the right on that seat.
• If someone picks up your child and occupies the seat, first show him/her your ticket and tell him/her that this is my seat.
• Many times people sit by mistake, so first of all one should talk calmly.

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If the person does not vacate the seat

• If the person in front refuses to vacate the seat, then you do not have to argue.
• In such a situation, first of all call the TTE present in the train and seek his help.
• The work of TTE is to ensure that the right passenger gets his seat.

What to do if TTE is not passed?

• In such a situation, you do not need to panic, because you can send your complaint to the Railways.
• For this you can send a message to number 139.
• Write the message like this Seat PNR Number Seat Number OCCUPIED BY UNKNOWN PASSENGER

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Another easy way

Apart from this, if you want, you can also file a complaint through RailMadad app or portal. With this your problem reaches the Railways directly.

What do the railway rules say?

According to railway rules, if a person sits on someone else’s reserved seat without a ticket or without authority and refuses to move, then he can be removed from there and if necessary, a fine can also be imposed on him.

Indian Railway Helpline: People often fear that their luggage will be stolen or lost while traveling by train. If your purse suddenly falls down while traveling in a train, there is no need to panic. In such a situation, many people think of stopping the train by pulling its alarm chain, but doing so may prove costly for you.

According to railway rules, stopping a train without valid reason can lead to fine and if the matter is serious, it can even lead to jail. Many passengers are not aware of this rule, but Railway Protection Force i.e. RPF keeps an eye on such incidents. Therefore, in such a situation, it is important to try to get your belongings back by adopting the right method.

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In what situations can the alarm chain be pulled?

Keep in mind that you cannot pull the alarm chain under any such circumstances. Because Railways has given permission to pull the alarm chain only in certain circumstances like…

• If any passenger or child is left behind at the station.
• If there is a fire in the train.
• Elderly or disabled passengers are boarding the train and the train starts running.
• Also, if a passenger’s health suddenly deteriorates, such as a heart attack and then a seizure.
• Keep in mind that pulling the chain for any other reason other than these circumstances is considered wrong.

What to do if purse falls?

If your purse has fallen from a moving train, then in such a situation, first of all you should not panic. Instead of looking at the purse, first of all note the number written on the electric pole immediately in front of you. After this, call the RPF helpline and tell between which two stations and near which pole number your purse has fallen. Because this will help the railway team in finding the purse. Then the railway team will reach that place and search your purse. If your purse is found, you can go to the concerned station and take it back by showing your identity card.

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Remember this helpline number

Important thing: If you face any kind of problem while traveling by train, these numbers can help you.

RPF Security Helpline: 182
GRP Helpline: 1512
Rail Passenger Helpline: 138

Along with this, you can immediately give information to the train captain, TTE, RPF escort, coach attendant or any railway staff. The sooner you report the incident, the greater are the chances of getting your purse back.

Viral Video: Nowadays, a video is becoming increasingly viral on social media, in which it can be clearly seen how thieves cleverly steal people’s phones and purses while boarding the train. This incident shows the reality of thefts that happen every day at railway stations and warns passengers to be alert.

What is shown in the viral video?

It can be seen in the video that a train stops on the platform. As soon as the passengers try to board the train, taking advantage of the same crowd, a cunning thief also tries to board the train from behind. Two passengers are boarding the train in a normal manner. A third person also climbs behind him. Amidst the crowd and jostling, that person very easily takes out the mobile from the pocket of the passenger in front, then within a few seconds he silently gets down and disappears in the crowd. The passenger whose phone has been stolen does not know anything.

How thieves steal phones and purses while boarding a train. How to stop this? pic.twitter.com/rAXsdoGTw7

— Mohit Kumar Jha (Sangam) (@Mohitjhasangam) April 30, 2026

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How do pickpockets work while boarding a train?

Pickpockets often work in crowded areas, especially at the time of boarding and deboarding of trains, when there is a lot of crowd on the platform, during jostling and chaos. Their methods are very clever. They first select people around them, then take advantage of the crowd and slowly take out mobile phones and purses from their pockets or bags.

People’s comments on social media

After watching this video, people on social media were surprised. Many people wrote that he is a very sharp and clever thief, while someone wrote how the crowd is being misused. One user commented that now we will have to be more careful while traveling in the train. Many people wrote that a little carelessness in a train or any crowded place can cause big harm. People also expressed concern over such incidents and demanded increased security.

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‘Sanchar Sathi’ app is a digital security app of the Department of Telecommunication (DOT), which has worked to crack down on the crime of mobile theft in India. Sanchar Saathi app has achieved great success in tracking and recovering lost or stolen mobile phones in India. Through this app, about 7 lakh mobile phones have been recovered and handed over to their owners in 2 years. This app was launched in March 2023. Its performance has been very excellent.

How does ‘Sanchar Sathi’ app work?

Sanchar Sathi app or portal is being run by the Department of Telecommunication (DOT). Which is a completely safe app. DOT has also requested every citizen of India to install this app (Sanchar Saathi) in their mobile phones.

With the help of Sanchar Sathi app, if your phone is stolen or lost, then that mobile phone can be recovered or tracked.

When any stolen or lost mobile phone is reported on the app, its IMEI or details are recorded. If a thief tries to use the same phone with a different SIM or a new number, the system alerts, thereby “blacklisting” the phone and preventing it from being misused.

If any citizen buys a new or second hand mobile phone, then through this app you will know whether this mobile phone is stolen or blacklisted.

How many mobile phones have been received from Sanchar Sathi app so far?

Sanchar Sathi app/portal was launched by the Ministry of Telecommunication, Government of India in May 2023. This year, in the month of October 2025, approximately 50,000+ mobile phones have been recovered. If we talk about the year 2023 till now, 7 lakh mobile phones have been recovered, and their stolen or lost phones have been handed over to the mobile owners.

Maximum number of mobile phones have been recovered through the app in Telangana and Karnataka. The number of mobile phones recovered in both the states is more than one lakh each. Till now, 12.38 lakh WhatsApp accounts related to cyber crime have also been closed through this app.

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Other Benefits of Sanchar Saathi App

Chakshu Reporting of Suspected Fraud Communication (SFC): If a citizen receives fraudulent phone calls, they can be tracked and stopped using this feature.

Identification of all mobile connections issued in their name: Citizens can identify and manage all mobile connections issued in their name, ensuring that no one is using them without permission.

Know whether the mobile phone is stolen or not: Checking the genuineness (IMEI validity) of new or old phones so as not to buy stolen or blacklisted phones.

Blocking your lost/stolen mobile handset: Lost or stolen mobile devices can be rapidly blocked, traced and recovered.

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Mobile safety tips: In today’s era, mobile has become a very important part of the lives of all people. It is very difficult to spend a single moment without mobile. People have to use mobile for every small and big work. People have to use mobile very carefully. Many times people’s phone gets stolen.

Because of which people have to face a lot of trouble. But if people do these three things immediately after mobile theft. Then they reduce the chances of loss. If your mobile is also stolen. Then after that you can also do three things. So that you can also avoid loss. Let us tell you about them.

Get a sim card block

If your phone is stolen somewhere. Then you should first block your SIM. Because your mobile number is linked to your bank account. Your Aadhaar card is linked. In such a situation, if he gets someone’s hand. Then you can be fed with your account. Apart from this, your base can also be misused. After which you can also take the second SIM of the bean number by going to the SIM operator.

https://www.youtube.com/watch?v=jgxc0zlbwqw

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Get mobile block

After losing the mobile, you should block it immediately. You can also use this facility online. For this, you have to go to Central Equipment Identity Register i.e. CEIR’s official website https://www.ceir.gov.in/home/home/Index.jsp. Here you have to enter your mobile information. In which you will need mobile number, IMEI number and necessary details. After getting the mobile, you can also unblock mobile from here.

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Get FIR registered in police

If your mobile is stolen. So first of all you should go to your nearest police station and file an FIR. After registering an FIR, if there is any illegal work from your mobile. So it will not be your responsibility. Along with this, the copy of the FIR will also be useful in getting you blocking SIM and blocking your mobile phone.

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