Amazon Refund: Nowadays, people are using online shopping instead of buying goods from shops, so that less time can be saved. In such a situation, the District Consumer Commission of Andhra Pradesh has taken an important decision regarding the rights of customers shopping online. He said that if the e-commerce company has received the refund of a product from the manufacturer, then it is the responsibility of the company to deliver that amount to the customer. Also, it would be considered wrong to keep it with you.

In the same case, the Commission has ordered Amazon Retail India Pvt. Ltd. to refund Rs 5,199 to the customer along with compensation up to Rs 10,000 and pay the litigation expenses for delay in refund of defective earbuds and not resolving the complaint properly.

How did the whole thing start?

Vivekananda, a resident of Vizianagaram, bought earbuds from Amazon on January 18, 2024 for Rs 5,199, but after some time his earbuds started having problems with Bluetooth connectivity. On complaining, the manufacturer first promised to provide new earbuds through warranty but later decided to refund the entire amount instead of sending new earbuds on December 16, 2025.

After this, the manufacturer immediately sent the refund amount to Amazon so that it could transfer the money to that customer’s account. Despite repeated assurances, the customer did not receive any money back.

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Commission accepted Amazon’s mistake

Despite repeated emails, calls and sending legal notices to the customer, there was no solution to this problem. Not only this, but Amazon later reduced the refund amount without giving any reason, while that amount also did not reach the customer’s account.

During the investigation of this case, the Commission found in the documents that the refund amount has already been received by Amazon, but they did not deliver it to the customer. This is why the Commission ordered Amazon to return Rs 5,199 within 45 days, pay compensation of Rs 5,000 and pay Rs 5,000 as litigation expenses.

Why is this decision important for online buyers?

• Unnecessary delay in refund will be considered as wrong business practice.
• If a customer makes repeated calls for refund, he can demand compensation without any hesitation.
• In such a situation, the customer will not only get a refund but will also get money for mental distress and legal expenses.

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Online Shopping Scam: Online payment has been popular among people for quite some time. This has made it much easier to buy goods. Similarly, online shopping has also become a convenient method for people. From groceries to clothes to food, everything now reaches your doorstep. If you also do online shopping then you must be aware of the Buy Now Pay Later option. Let us tell you what it is and how it works?

What is BNPL?
BNPL (Buy Now Pay Later) means buy first and pay later. This is an option through which you can buy any item immediately and pay for it later in lump sum or easy installments. Its approval is obtained quickly and it does not require many documents. Although this option seems very convenient, but is it really that convenient? Let us know its advantages and disadvantages.

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Benefits of BNPL
Making payment after making the first purchase can be very beneficial. Let us know some of its main benefits.

• The biggest advantage of BNPL is that one does not have to spend a huge amount at one go.
• Any purchase can be paid in installments.
• Many companies also offer the option of zero-cost EMI.
• This seems cheaper than traditional loans.
• If you do not have a credit card, BNPL is an easy option for them.

Disadvantages of BNPL
Who wouldn’t like it if they get some time to make payment after making a purchase? People find this very beneficial. But it also has many big disadvantages, let us know.

• If you are choosing BNPL option then purchasing more than necessary is harmful.
• Payment has to be made later, so the expense is less realised.
• If installment or payment is not made on time, penalty may be imposed.
• Poor payment records can also damage your credit score.
• It may be difficult to take a loan in future.

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Let us tell you that whether it is credit card or BNPL, all these things are very convenient for the people. But if they are not used properly, they can prove to be very heavy. In such a situation, you should use any such facility only after thinking.

Shopping News: Many interesting things have come to light regarding online shopping and use of digital platforms in India. According to a report, youth in urban India are using social media the most, while women’s participation in online shopping is much more than men.

According to a joint report by VTION and Internet and Mobile Association of India, 18-24 year old youth spend more than 120 minutes on social media every day. This is much higher than the average of 97.9 minutes per day for all age groups.

Women are more interested in online shopping

The report has revealed that women spend more time than men on e-commerce and quick commerce platforms. The participation of women in the age group of 18-24 years has been recorded 47% more than that of men.

The report also showed that the level of participation of women on different digital platforms is similar. Women in the 25-34 age group in metros spend an average of 35.2 minutes daily on online shopping platforms, while men’s average time is 24.8 minutes. This means that in this category also the participation of women is 42% more.

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According to the report, 57% of users on quick commerce platforms like BlinkIt are women. Whereas on Meesho there are 61% female users and on Myntra there are 54% female users. From this it is clear that the role of women in online shopping is continuously increasing.

Dominance of youth on social media

The report shows that social media is being used the most by youth aged 18-24 years. Users of this category not only spend more time on it, but the increasing popularity of social platforms is also a big reason.

On the other hand, people aged 35 years and above are more active on entertainment related platforms. This category spends an average of 77.2 minutes per day watching entertainment content.

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Popularity of AI and loan apps also increased

The report also revealed that people spend an average of 58.6 minutes daily on messaging apps. Apart from this, an increase of 30% has been recorded in the number of monthly active users in special segments like loan and credit apps. The fastest growth was seen in Artificial Intelligence (AI) based applications, where the number of users is registering a growth rate of more than 100%.

Gorakhpur MP and Bharatiya Janata Party (BJP) leader Ravi Kishan seriously raised the problems of small and traditional traders in the Lok Sabha on Friday (March 13, 2026). Making special mention under Section 370, he said that due to rapidly growing online business, small shopkeepers and traditional traders are facing tough competition.

The MP said that big online platforms are trying to capture the market through heavy discounts and aggressive marketing, which is affecting the income of small traders. Many shopkeepers are having to close their businesses. He also said that there is lack of adequate social security system for small traders and their families, which is a matter of serious concern.

Ravi Kishan placed three major demands before the government in the House

• Clear and strict rules for online trading, so that excessive discounting and monopolization of the market by big platforms can be prevented.
• Protection of interests of small and traditional traders. Such policies should be made by the government, so that local shopkeepers and small traders can get protection and equal opportunities.
• Social security system for traders. So that schemes like medical insurance and accident insurance should be ensured for small traders and their families.

Expressed concern over the situation of traders

The MP said that lakhs of small businessmen of the country are facing financial pressure today. Many families become burdened with debt in case of illness or accident because they do not have any kind of health or accident insurance available. He said that small traders are the backbone of the country’s economy and it would not be appropriate to ignore them. The government should take concrete steps in this direction soon.

Appeal for immediate action from the government

MP Ravi Kishan appealed to the Central Government to immediately consider this issue and make clear policies and rules, so that balanced and healthy competition can be maintained in the market and small traders can get economic and social security. He said that this issue is not only related to businessmen but also to the economic structure and social justice of the country.

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Online Shopping Safety Tips: Today online shopping has become an important part of our everyday life. It is easy to order goods in just a few clicks from mobile or laptop. But this facility sometimes also becomes the cause of big problems. A little carelessness can put your bank account and personal data at risk.

Cyber ​​fraudsters are adopting new ways to trap people through fake websites, offers and links. Therefore, it is important not to just look for cheap and easy when shopping online. Rather give priority to safety also. If you adopt some precautions, you can protect yourself from problems like fraud, hacking and phishing.

Buy only from trusted websites

The first precaution to be taken while shopping online is to always use a trusted and official website. Never trust any unknown link or suspicious site. Many times, fake websites that look identical to big brands are created. Which deceives the users. Your information posted on such platforms can directly reach the fraudsters. Be sure to check the URL of the website, security sign and rating of the app. A little vigilance can save you from big losses.

Do not be careless about password and OTP

To avoid fraud in online shopping, it is very important to create a strong password for every account related to it. Keeping simple or similar passwords increases the risk. Apart from this, never share the OTP received at the time of payment with anyone. No company or bank asks you for OTP over phone or message. Your account may become vacant as soon as you share the OTP. So no matter how trustworthy someone may seem. Do not give OTP information to anyone.

Avoid clicking on unknown links

Often links are sent in the name of attractive offers on messages or WhatsApp. In these it is said that by clicking on the link you will get cheap goods or big discount. Such messages are mostly a method of phishing. As soon as you click on the link. Your data may be stolen. Therefore avoid opening any unknown link. To know whether the offer is valid or not, check directly by visiting the official app or website.

Do not save ID and bank details

During online shopping, many people save their ID, password or card details on the website for convenience. This habit can be very risky. If ever data is leaked from a website or app. So your information may go into wrong hands. It is better to fill the banking information manually every time at the time of payment. This reduces the risk of account becoming empty to a great extent.

Keep an eye on bank account and transactions

When you do online shopping. So after that it is important to check your bank account and transaction history regularly. Many times small amounts are deducted and we do not know about it. Any suspicious activity can be detected immediately by timely investigation. If any unknown transaction is seen. So contact the bank or customer care immediately. Only by being alert can you keep both your money and data safe.

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These days, Black Friday sale is going on on almost every e-commerce platform. During this period, goods become very cheap and people do a lot of shopping. Seeing this, scammers also become active and they try to defraud people through fake websites or other means. Recently, more than 2,000 real looking fake websites have been detected, where people were being looted of money by luring them with sales. In such a situation, there is a need to be cautious while shopping online. Today we are going to tell you tips to stay safe while online shopping.

Shop only from trusted websites

For online shopping, always go to a trusted website only. Avoid shopping on any new or suspicious looking website due to the lure of links received in messages or attractive offers seen on social media.

Look for the lock icon in the URL

If you have doubts about any website, always check its URL carefully. There will be no spelling mistake in the URL of the original website and a lock icon will also be visible in it. The lock icon means that the site has Secure Sockets Layer encryption, making your data more secure than an unencrypted site.

Do not shop with debit card

Use only mobile payment app or credit card for online shopping. Never shop with debit card. If the debit card gets compromised then cyber criminals will get all the details of your bank account, due to which you will have to suffer huge loss.

Don’t shop on public Wi-Fi

If you are at a cafe, railway station or airport and using public Wi-Fi, then avoid online shopping. The reason for this is that public Wi-Fi has less security and the transactions done through it can be hacked. Therefore, always shop through a secured connection.

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These days, there is a lot of buzz about Black Friday sale on the internet. Every e-commerce platform is giving huge discounts in this sale and people are also doing a lot of shopping. If you are also clicking on the Black Friday Sale banner on the internet, then you need to be a little careful. In fact, a cyber security company named CloudSEK has found that there are more than 2000 fake websites on the Internet imitating companies like Amazon, Samsung and Apple, which are luring customers in the name of sales and stealing their data and payment information.

The biggest phishing network in recent years

According to the CloudSEK report, cybercriminals are running the largest phishing ecosystem in recent years. These fake websites have been designed to look absolutely real. These display festive sale banners, countdown clocks, fake trust badges and pop-ups with recent purchases, so that customers can reach the payment page without thinking too much. As soon as the customer reaches the checkout page after selecting the item, their information is stolen and they are redirected to a payment portal controlled by the hacker. Many customers pay here in a hurry and this money reaches the hackers. Cyber ​​criminals have created these fake websites in the name of big companies like Apple, Cisco, Logitech, Toshiba, Xiaomi and Ray-Ban.

How to avoid such scams?

• To avoid such scams, do not click on tempting advertisements seen on social media.
• Check the website URL carefully before starting shopping. If there is spelling mistake in it then do not shop from here.
• Be alert if the checkout page of any site redirects to a suspicious website.

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fashion photo gallery

GST 2.0: Shopping has intensified in the festive season after the GST rate cuts. In emerging markets and metros, demand has seen an increase of 23 to 25 percent. Under the GST reform implemented from 22 September 2025, tax slabs on big screen TVs, furniture and medium range fashion products have been reduced. This led to a decrease in prices and consumers directly benefited.

major impact:

GST on big TV was reduced from 28% to 18%, declining prices by 6-8% and increased demand for premium model.
Fashion, priced below Rs 2,500, is now only 5% GST, which led to a boom in sales.
The demand for furniture also increased significantly.

According to Redseer’s report, the first two days sales have increased by 23-25% on an annual basis. The demand for GST 2.0 improvement and festive season together brought out the sales of premium smartphones and TV to a record level.

Effect on e-commerce:

The demand was so high that some apps were slow and crashed while giving orders. Amazon set a record of more than 38 crore customers in the first two days, out of which more than 70% of the customers were out of the top 9 metros. Flipkart also recorded 21% more users in the first 48 hours than last year.

Amazon India Vice President Saurabh Srivastava said that “GST Savings Utsav” received a great response and in just 48 hours, GST benefits worth crores of rupees were delivered to customers. Significantly, efforts to increase domestic demand and GST reform have been announced at a time when India’s economic speed remains above six percent.

On the other hand, the pressure on India is also increasing globally. The US has not only imposed a base tariff 25 percent but has also applied an additional 25 percent penalty tariff due to purchasing oil from Russia. This step has been taken by the Trump administration in an attempt to stop Ukraine War. In this way, on the one hand the government is promoting domestic consumption and festive purchases through GST reforms, on the other hand, India is facing American tariff on the international front.

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