Viral Video: Lakhs of people travel in Indian Railways every day and a large number of passengers also eat the food provided in the train. From time to time, Railways and IRCTC keep claiming to provide better facilities and clean food to the passengers, but a video going viral on social media has once again raised questions on the catering system of the Railways. In a video that has gone viral on social media, an IRCTC employee is seen washing utensils in the train toilet.

After the video surfaced, anger among the people has increased and many users are raising questions on the cleanliness system of the Railways and the quality of food. It is being told that this matter pertains to Duronto Express train. After the video went viral, Food Safety and Standards Authority of India i.e. FSSAI has also taken cognizance of the matter and issued a notice to IRCTC.

What was seen in the video?

In the viral video, it can be seen that a person is cleaning used utensils inside the train toilet. Food utensils were seen kept near him, but the most shocking thing was that a basket full of utensils was kept on top of the closed toilet seat. When the passenger recording the video asked the employee what he was doing in the toilet, he appeared silent at first. After this the passenger asked him his name, on which he told his name as Suresh.

Look at the condition of the canteen people in the train.

These people are washing utensils in the train toilet and then serve food in plates to the passengers traveling.

When a boy caught hold of him, he was seen crying. pic.twitter.com/qL4CcQ2x4M

— ʀᴜᴅʜʀᴀ ʏᴀᴅᴀᴠ (@Rudhrayadav001) May 28, 2026

The passenger further asked which company he worked for. During this time, an attendant standing outside is also seen in the video. When he was asked if he was aware of this, he first said that he had just seen it. After this, the passenger angrily says that food is being served to the passengers after washing utensils in the train toilet. In the video, the attendant is also heard saying that usually utensils are not washed here and he is not aware of why this happened today.

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People’s anger erupted on social media

After the video went viral, people expressed their displeasure on social media. Many users raised questions regarding the catering system of Railways. In which a user wrote that now he understood why people fall ill after eating train food. While another user said that the Railways is quick in increasing the fares, but does not pay attention to the cleanliness system, some people also talked about the helplessness of the employees and lack of resources. He said that sometimes there is a lot of work pressure on the staff, due to which such incidents come to light, although most of the people called it serious negligence.

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