It will now be easier for mobile users to identify spam, junk and marketing calls. Actually, now along with the number, the name of the caller will also be visible on the calling screen. For this, the Department of Telecommunications and Telecom Regulatory Authority of India (TRAI) have instructed telecom companies to start this service in any circle within a week. As soon as this service starts, the name as well as the number of the caller will start appearing.

Fraud will be controlled

The name visible on the caller screen will be the same as the user mentioned in his ID while purchasing the mobile number. This will be a default feature and if a user does not want to use it then he will have to deactivate it. Let us tell you that telecom companies have conducted trials regarding this service in Mumbai and Haryana last year.

TRAI accepted the advice of Department of Telecommunications

In February last year, TRAI had recommended this service named ‘Calling Name Presentation’ to the Department of Telecommunications. TRAI had said that it should be activated only when the user receiving the call requests for it. Responding to this, the Department of Telecommunications told TRAI that this service should be the default. If a user does not want to use it then he can deactivate it. TRAI has accepted this advice of the department.

Fraud calls can be controlled

This step of TRAI and Department of Telecommunications is expected to curb fraud calls. Now even before the user picks up the call, he will know whether someone he knows is calling or an unknown person is trying to contact him. In this way people will not fall into the trap of hackers and scammers and will be safe from cyber crimes.

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All mobile users are troubled by calls and messages coming from telemarketing companies. When you leave some important work and pick up the calls and find out that it is a spam call, you feel very angry. There is an easy way to avoid this situation. You can get rid of all such calls and messages by sending one message. For this you will have to register your number in the Do Not Disturb (DND) registry. After this you will stop receiving such calls and messages.

What is the method?

You can block calls coming from telemarketing companies by following some easy steps. Apart from this, you can also block messages. For this you will first have to go to the website of your service provider. Here go to the DND section and enter your number. Fill the OTP received on this and block promotional calls and messages. If you are a Jio user then you can do this work through the app also.

How to block through SMS

If you do not want to activate DND through website or app, then SMS is also a way. For this, write START 0 and send message to 1909 from your registered mobile number. Even after this, if you receive any spam or marketing call, then send the message by writing UCC, caller, date/month. Instead of caller, write the number from which you have received the call.

You can also block through phone

If you find it a hassle to block spam calls through website or SMS, then you can do this work by just making phone calls. For this you have to call number 1909. Follow the instructions given on the call and within some time DND will be activated on your number, after which spam calls and messages will stop.

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Every day one or the other call comes in which it is said, “Your KYC is closed”, “ATM will be blocked”, “Do you want to get a loan approved?” And then as soon as you click on any link, money is lost from the account. But TRAI has started a big action plan, so that people can be protected from spam calls and cyber fraud. In the 9th Joint Committee of Regulators (JCoR) meeting held in Delhi on Thursday, TRAI along with RBI, SEBI, MeitY, NPCI and many ministries took many important decisions regarding digital security. Big companies like Google, Meta, GSMA and COAI also participated in this meeting. The main objective of the meeting was to protect users from fraud and make the system clean.

What will change after this meeting?

Now bank calls will come only from the number “1600” – TRAI has decided that now banks, finance and insurance companies will call only from numbers starting with 1600. Earlier this series was limited to some banks, rest of the companies used to call from old 140 or mobile number. Thugs used to take advantage of this. Now it has been decided to bring everyone into this series. Meaning, if no call is coming from “1600” then understand that he is not a bank person but a fraudster.

Links sent in SMS will now be pre-verified. Companies will now have to whitelist their URLs, app links, OTT links and callback numbers with TRAI in advance. This will expose fake websites or apps like “click and get rewards”.

Blacklist will also be public- TRAI and telecom companies will now release the list of those companies which have been caught in spamming or fraud. That means the names of the thugs will now be visible directly on the website.

OTP system will be more secure- TRAI is now implementing security features like captcha and real-time verification so that it is not easy to steal someone’s account or data.

TRAI Chairman Anil Kumar Lahoti says that maintaining trust in the digital world is most important. The steps taken today will strengthen both the security and transparency of users.

That means now is the time to say goodbye to fake calls. Soon, when you get a call from “1600” on your phone, understand that it is from the bank and not from some fraudster.

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