Sardar Vallabhbhai Patel International Airport: Sardar Vallabhbhai Patel International Airport (SVPIA) of Ahmedabad has secured first place in the recent Airport Service Quality (ASQ) survey. The survey was conducted by the Airports Council International (ACI) for the second quarter of 2025. In this, SVPIA is at number one in terms of getting the passenger better experience. Significantly, the responsibility of maintaining this airport is in the hands of Adani Group.

Full marks found in this thing

5-15 million passengers from this airport have to come and go, so it comes in the category of MPPA (Million Passengers Per Annum). In both the first and second quarters of 2025, this airport has scored 5 out of 5, which is based on feedback from passengers. It is at the first position in terms of the behavior of the airport staff to the waiting time and comfortable travel experience.

This score shows how easy and comfortable the journey has been made for passengers at the airport. Passengers coming here have given high ratings for things like cleaning at the airport, check in counter, security checking. SVPIA excelled in both aspects and secured the top quarter globally and in the Asia-Pacific region continuously.

#AhmedabadAirport is proud to be ranked no. 1 Globally CONSECTIGE for two Quarters in Passenger Satisfaction Score in the ACI-Asq Survey 2025 in the 5–15 MPPA category.

This recognition reflects high passenger ratings for smooth travel, short waits, warm staff, and a… pic.twitter.com/mzoyf4p9cf

– Ahmedabad Airport (@Ahmairport) July 30, 2025

Airport invests on these things

To improve its service, a huge amount has been invested in the airport infrastructure, digital service and staff training. SVPIA is the busiest airport in Gujarat, spread over 987 acres of history of more than 80 years, which will handle 13.3 million passengers in 2024-25 and manage around 280 flights per day. It also handles more than 100,000 metric tonnes of cargo annually. In 2024-25, it gave its service to 13.3 million passengers. About 280 flights were operated every day.

Airport received many honors

It also handles more than 1,00,000 metric tonnes of cargo annually. In recent years, it has received many honors, including becoming India’s first airport to receive the prestigious 5S certification from Juse and QCFI, gaining 4 recognition from ACI and Zero West to Landfill recognition from CII-Ecce for Excellence for Sustainable Development.

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