While traveling by train, many times it happens that the passenger reaches the station on time, the ticket is also confirmed, but the train is missed due to change of platform or delay in getting the information. After this, people usually assume that the ticket has now become worthless and they will not get a refund. According to railway rules, in such cases the passenger can get his full money back. However, Railways should be at fault in this and you should follow the correct procedure for refund. So today let us tell you that if you miss your train due to sudden change of platform, then under what circumstances will you get a refund and what do the railway rules say about it.

What refund is available if you miss the train after reaching on time?

According to Indian Railways, if a passenger reaches the platform at 4.55 for a train that starts at 5 in the morning, then he is considered on time. In such a situation, if the train leaves before its scheduled time or is suddenly sent to another platform without informing, then it is considered to be the fault of the Railways. In such cases, passengers are entitled to complain and get compensation or full refund of the ticket.

When do you get refund or compensation in Railways?

• If the train leaves the platform before its scheduled time, while the passenger has reached the station on time, then the passenger is given a refund or compensation.
• At the same time, if despite booking the ticket online, information about change in train timing is not received through SMS or email, then in such a case the passenger also gets a refund.
• Even if the train is suddenly shifted to another platform without any announcement and the passenger is unable to catch the train due to lack of information, the passenger is still given a refund or compensation.
• In such cases, the passenger can register a complaint by visiting railmadad.indianrailways.gov.in or on the helpline 139.

Refund process after missing the train

Many times, a passenger misses his train due to a sudden change of platform, and in such a situation, the passenger throws away the ticket in anger. But the traveler should not do this at all. Because Railways has made arrangements for TDR i.e. Ticket Deposit Receipt for refund in such a situation. Through this, passengers can tell that they have not traveled and want a refund. In such a situation, passengers booking online can go to IRCTC website or app and file TDR from My Booking. Whereas passengers with counter tickets can go to the reservation office of the station and fill the TDR form. In such cases, refund is usually available in 7 to 21 days. However, in some cases, refund is received within three to four days.

Also read- Make these preparations to get a pension of Rs 3 thousand every month, otherwise the application will get stuck.

Crores of passengers travel by train through train daily in the country. More people like to travel by getting reservation in the train. Because the journey in reservation is very easy and comfortable. Many times, after booking tickets in the journey planning, some confusion comes out. Often people reach railway stations late.

Due to which it has been seen many times, the train of people is missed. If you have booked tickets of 6 people and 2 of them have missed the train of 2 people. So how will those people be able to travel in such a situation. Regarding what is there, let us tell you complete information about this.

What to do when the train is missed?

If ever it happens that six people got tickets in your group and two people were late due to which their train was missed. So this does not mean that he cannot release the journey. According to the railway rules, those who have a ticket confirmed and the train has been missed. They can cancel their tickets or catch the train from the next station.

Also read: You can also open Jan Aushadhi Kendra, you have to apply here and see these documents

For this, they have to contact TTE with the same ticket. If TTE gives a available seat, then he can travel ahead without any problem. The thing to keep in mind is that this facility is available only to those passengers whose ticket is confirmed. This facility is not provided to the waiting tickets.

Also read: If a passenger has fallen from the moving train, how does it get help, how much compensation is received in such cases?

Will you not get refund?

For some reason, your train misses, then the question first comes whether the ticket money will be returned. According to the railway rules, if the passenger is delayed due to the train missing, then the complete refund is not available. However, passengers with confirmed tickets can file TDR i.e. TICKET Deposit Receipt within the next two hours of leaving the train.

Also read: These are the cheapest mobile recharge up to 500 rupees, these benefits are available with data

Partial refund can be found through this process. On the other hand, if the train is canceled or the train is missed by the railway mistake. So complete refund is given. Therefore, it is important that while booking tickets, keep knowledge of these rules and take immediate action in the event of missing the train. Otherwise, when the time comes out, the opportunity of refund can also come out of hand.