A painful news has emerged from Saudi Arabia regarding Indian Umrah pilgrims. Actually, a bus going from Mecca to Medina collided with a diesel tanker, in which 42 Indians died. This accident in Saudi Arabia happened at a place named Mufrihat at around 1:30 pm Indian time on Monday night. After the bus collided with a diesel tanker, a massive fire broke out in the bus, due to which many passengers got burnt on the spot. According to local Saudi media reports, most of the dead are said to be residents of Hyderabad, Telangana. In such a situation, let us now tell you that if someone of yours had gone for Umrah and you are not getting any information about them, then from which helpline number you can get complete information.

Many passengers were sleeping, did not get a chance to escape

At the time of this accident in Saudi Arabia, most of the passengers were sleeping in the bus and they did not get a chance to understand. All the passengers in the bus were going towards Madinah for Ziyarat after completing Umrah. But midway the bus collided with a diesel tanker and all the passengers died on the spot. After this accident, relief and rescue work continued till late night. But even after this, identification of many dead bodies is said to be difficult due to the fire. The official number of deaths has not been released yet.

Indian Embassy issued helpline 24*7

Taking immediate action, the Consulate of India in Jeddah, Saudi has set up a 24*7 control room. In such a situation, if any of your acquaintances, relatives or family members has gone for Umrah and you are not able to contact him, then you can get information on the helpline number from the Consulate of India. A team of Consulate of India employees and volunteers from the Indian community are present at different hospitals and grounds.

This is the helpline number

• 8002440003 (toll free number)
• 0122614093
• 0126614276
• 0556122301 (Whatsapp)

Telangana government also created helpline desk in India

Expressing grief over this accident, Telangana Chief Minister Revanth Reddy has directed the Chief Secretary and DGP to submit an immediate report. A control room has also been set up in the state secretariat, so that the affected families can be contacted and necessary assistance can be provided. Regarding this accident, Hyderabad MP Asaduddin Owaisi said that he has talked to the local travel agency and shared the list of passengers with the Indian authorities and the embassy. Owaisi also appealed to the Central Government to bring back the dead bodies to India and make arrangements for the treatment of the injured. Regarding this accident, Foreign Minister Dr. Jaishankar posted that he is deeply shocked by this incident. He said that the Indian Embassy in Riyadh and Consulate in Jeddah are providing all possible assistance to the affected families.

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A passenger bus going from Mecca to Medina collided with a diesel tanker on Monday (17 November 2025). 42 Indian Umrah pilgrims are reported to have died in this tragic accident. This accident happened at around 1:30 pm Indian time at a place called Mufrihat. All the people sitting in the bus are said to be residents of Hyderabad, which included women, children and men.

At the time of the accident, many passengers were sleeping and had no idea of ​​the accident. After completing Umrah, everyone was going towards Medina, where they wanted to reach for Ziyarat. According to local officials, the exact number of casualties and information about survivors is still not available. However, the rescue operation is going on.

Telangana Chief Minister Revanth Reddy expressed grief

Telangana Chief Minister Revanth Reddy has expressed deep grief over the incident. He has given instructions to identify the dead in the state and provide all possible help to their families. He has asked to coordinate with the Union Foreign Ministry and Saudi Embassy. Apart from this, a control room has been set up in the Secretariat to help the affected families on behalf of the state government. Where they can get information about their relatives and seek help. The government has issued two helpline numbers so that the family members can get immediate assistance.

In view of a tragic bus accident near Madina, Saudi Arabia, involving Indian Umrah pilgrims, a 24×7 Control Room has been set up in Consulate General of India, Jeddah.

The contact details of the Helpline are as under:

Toll free number-
8002440003@MEAIndia @IndianDiplomacy,

— India in Jeddah (@CGIJeddah) November 17, 2025

Talk to the central government for help

The Chief Minister has asked officials of the Union Ministry of External Affairs and Saudi Embassy to deal with the situation and provide all possible help to the affected families. On his instructions, Chief Secretary Ramakrishna Rao has started gathering information by talking to Coordination Secretary Gaurav Uppal posted in Delhi.

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A passenger bus going from Mecca to Medina collided with a diesel tanker on Monday (17 November 2025). 42 Indian Umrah pilgrims are feared dead in this tragic accident. According to initial reports, the incident occurred at a place called Mufrihat at around 1:30 am IST. All the people sitting in the bus are said to be residents of Hyderabad, which included women, children and men. These included 20 women and 11 children.

Many passengers were sleeping and had no idea of ​​the accident. After completing Umrah, everyone was going towards Medina, where they wanted to reach for Ziyarat. According to local officials, the exact number of casualties and information about survivors is still not available. However, the rescue operation is going on.

The news is being updated….