Income Tax Refund: As soon as the name of Income Tax Return comes, the common man’s heart skips a beat. A person remains entangled in various forms and rules. In the end, you have to take the help of a professional, who charges a hefty fee for filing the return for you.
In view of all these problems of taxpayers, the Income Tax Department has launched a new AI-based chatbot ‘Kar Saathi’. It has been launched to simplify ITR filing with new rules and forms under the Income Tax Act 2025. This initiative is part of the Income Tax Department’s ‘PRARAMBH 2026’ campaign, which aims to make tax filing easier, faster and more accessible for millions of taxpayers under the new Income Tax Act, 2025.
How will you get help from ‘Kar Sathi’?
‘Kar Sathi’ is an AI-based chatbot, which is available round the clock on the official e-filing portal. It answers your questions in real-time. It guides users step-by-step to choose the right form as per income and profession, understand about deductions and complete the filing process. This means that with this, you will no longer have to consult any expert or CA while paying taxes.
More than 2200 FAQs and guidance have been included in it to explain the rules under the new Tax Act correctly and in simple language. It also helps you identify and correct potential mistakes at the time of filing, thereby avoiding notices or penalties. Now you will be able to file your tax return on time and without any help or fees.
Who will benefit?
‘Kar Sathi’ is going to benefit those who are going to file returns for the first time and are tensed about the rules. It will also inform salaried employees about investments and tax slabs. Small investors and businessmen will also benefit from this. They will no longer have to rely on experts for tax related questions.
How to use?
- To use ‘Kar Sathi’, first of all you have to go to the official website of Income Tax Department, incometax.gov.in.
- At the bottom right of the homepage, you will see a chat bubble or robot-like icon. By clicking on it you can start a conversation.
- In this, login is not required for general tax related questions.
- For information like tax notice or personal refund status, you will have to login with your PAN.
- It can answer in both English and Hindi languages.
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