By Admin 
Free things at petrol pump: Very few of you would be aware that these 6 things are given to the customers absolutely free at all the petrol pumps in our country. Most people use petrol pumps only for filling fuel, while people forget that petrol pumps also provide special facilities to the customers. Under Marketing Discipline Guidelines (MDG), petrol pumps cannot demand any money from customers for all these services. So let us know in this news which 6 types of things are given to the customers for free by the petrol pump.
1. Filter paper test can be done on fuel.
While filling fuel, if you have any doubt about the quantity of petrol or diesel, then you can easily ask for ‘Filter Paper Test’ without any hassle. At the same time, the petrol pump employees cannot refuse you for doing so, nor can you be charged any kind of charge.
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2. Facility of first aid kit
Very few of you would be aware that petrol pumps also provide the facility of first aid kit to the people. In case of an accident on the road or injury while travelling, people can get immediate help from the first aid kit from the petrol pump.
3. Provision of clean drinking water
Along with the facility of first aid kit, customers are also given excellent facility of drinking clean water at the petrol pump. According to the rules of petrol pumps, it is considered very mandatory for every petrol pump to have clean and cold water facility for the general public, so that they do not have to face any water problem.
4. Free and clean toilets
Apart from clean water, the facility of free and clean toilet is also available at the petrol pump. Where, you can also use the clean toilet without any hassle which is absolutely free for the customers.
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5. You can fill air in tires for free
Having a tire filling machine and an employee at a petrol pump is considered most important. According to the rules, you do not need to pay money to get air filled in the tyres. This facility is provided to the customers completely free of cost.
6. Phone call facility in emergency
And last of all, customers are also given a special facility to make emergency phone calls at petrol pumps. If your mobile phone is switched off or the battery is completely drained, then you can go to the petrol pump and make a phone call. Actually, there is also an option of free telephone facility for the customers at the petrol pump so that the customer can call in case of any kind of emergency.
Where to complain if facilities are not available?
It is very mandatory to have a complaint register at every petrol pump in the country. This is because, if someone flatly refuses to provide all the facilities available at the pump, then you can register your complaint in the complaint register. Apart from this, you can also tell about your complaint by visiting pgportal.gov.in.